Imagine a world where tangled messes of telecom orders vanish. No more chasing down approvals, sifting through siloed data, or facing frustrated customers over slow processing. Aaseya Order Management Solution (AOMS) is your knight in shining armor, built on the robust Camunda BPM platform Challenges of Traditional Telecom Order Management: Telecom order management is often a labyrinthine process plagued by: ● Manual Tasks and Errors: Prone to human error and inefficiency ● Siloed Data: Lack of centralized information hinders visibility and decision-making ● Complex Workflows: Multi-step processes lead to delays and bottlenecks ● Frustrated Customers: Inconsistent experiences and slow resolution times What AOMS does for you? Aaseya AOMS empowers you to overcome these challenges with a commitment to ● Decomposing Complex Orders: Breaks down intricate eTOM-compliant orders into manageable tasks for streamlined processing. ● Automated Workflows: Eliminates manual tasks and errors with automated workflows that seamlessly guide orders through each stage. ● Real-Time Visibility: Provides real-time insights into the order lifecycle, allowing for proactive management and informed decision-making. ● Improved Customer Experience: Delivers a faster and more efficient order fulfillment experience, boosting customer satisfaction. Key Features of Aaseya AOMS: ● Simplified Customer Onboarding: Effortless service selection (Prepaid, Postpaid, Fiber) and customer information submission through a user-friendly landing page. ● Automated Order Approvals: The 'Order Approver' feature automates approvals and rejections, with automatic email notifications keeping everyone informed. ● Resource Management: The 'Resource Manager' assesses resource requirements and allocates them accordingly, ensuring efficient service delivery. ● Seamless Service Scheduling and Customer Updates: The 'Service Manager' schedules installations based on resources and keeps customers informed throughout the process. ● Order Completion & Billing Transparency: Customers receive clear notifications upon successful installation and billing cycle initiation. Why You Should Choose Aaseya AOMS: Partnering with Aaseya AOMS unlocks a new era of order management efficiency, empowering you to achieve: ● Faster Turnaround Times: Reduce processing times and expedite order fulfillment, delighting your customers. ● Unwavering Accuracy: Eliminate manual errors and ensure order accuracy, fostering trust and reliability. ● Enhanced Customer Satisfaction: Deliver a delightful customer experience with faster resolution times, clear communication, and a commitment to excellence. Ready to transform your order management and achieve success? Contact us today to learn more about how Aaseya AOMS can be your trusted partner

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