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Add rough implementation of conversation replies
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
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|
@@ -11,190 +11,14 @@ | |
| - [1] https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Conversations/conversation/ | ||
| """ | ||
|
|
||
| """ | ||
| { | ||
| "type": "conversation", | ||
| "id": "1295", | ||
| "title": "Conversation Title", | ||
| "created_at": 1663597223, | ||
| "updated_at": 1663597260, | ||
| "waiting_since": 1663597260, | ||
| "snoozed_until": 1663597260, | ||
| "open": true, | ||
| "state": "open", | ||
| "read": true, | ||
| "priority": "priority", | ||
| "admin_assignee_id": 0, | ||
| "team_assignee_id": "5017691", | ||
| "tags": { | ||
| "type": "tag.list", | ||
| "tags": [ | ||
| { | ||
| "type": "tag", | ||
| "id": "123456", | ||
| "name": "Test tag", | ||
| "applied_at": 1663597223, | ||
| "applied_by": { | ||
| "type": "contact", | ||
| "id": "1a2b3c" | ||
| } | ||
| } | ||
| ] | ||
| }, | ||
| "conversation_rating": { | ||
| "rating": 5, | ||
| "remark": "", | ||
| "created_at": 1671028894, | ||
| "contact": { | ||
| "type": "contact", | ||
| "id": "5ba682d23d7cf92bef87bfd4", | ||
| "external_id": "f3b87a2e09d514c6c2e79b9a" | ||
| }, | ||
| "teammate": { | ||
| "type": "contact", | ||
| "id": "1a2b3c" | ||
| } | ||
| }, | ||
| "source": { | ||
| "type": "conversation", | ||
| "id": "3", | ||
| "delivered_as": "operator_initiated", | ||
| "subject": "", | ||
| "body": "<p>Hey there!</p>", | ||
| "author": { | ||
| "type": "admin", | ||
| "id": "274", | ||
| "name": "Operator", | ||
| "email": "[email protected]" | ||
| }, | ||
| "attachments": [ | ||
| { | ||
| "type": "upload", | ||
| "name": "example.png", | ||
| "url": "https://picsum.photos/200/300", | ||
| "content_type": "image/png", | ||
| "filesize": 100, | ||
| "width": 100, | ||
| "height": 100 | ||
| } | ||
| ], | ||
| "url": null, | ||
| "redacted": false | ||
| }, | ||
| "contacts": { | ||
| "type": "contact.list", | ||
| "contacts": [ | ||
| { | ||
| "type": "contact", | ||
| "id": "5ba682d23d7cf92bef87bfd4", | ||
| "external_id": "f3b87a2e09d514c6c2e79b9a" | ||
| } | ||
| ] | ||
| }, | ||
| "teammates": { | ||
| "type": "admin.list", | ||
| "teammates": [ | ||
| { | ||
| "type": "contact", | ||
| "id": "1a2b3c" | ||
| } | ||
| ] | ||
| }, | ||
| "custom_attributes": { | ||
| "property1": "string", | ||
| "property2": "string" | ||
| }, | ||
| "first_contact_reply": { | ||
| "created_at": 1663597223, | ||
| "type": "conversation", | ||
| "url": "https://developers.intercom.com/" | ||
| }, | ||
| "sla_applied": { | ||
| "type": "conversation_sla_summary", | ||
| "sla_name": "", | ||
| "sla_status": "hit" | ||
| }, | ||
| "statistics": { | ||
| "type": "conversation_statistics", | ||
| "time_to_assignment": 2310, | ||
| "time_to_admin_reply": 2310, | ||
| "time_to_first_close": 2310, | ||
| "time_to_last_close": 2310, | ||
| "median_time_to_reply": 2310, | ||
| "first_contact_reply_at": 1663597233, | ||
| "first_assignment_at": 1663597233, | ||
| "first_admin_reply_at": 1663597233, | ||
| "first_close_at": 1663597233, | ||
| "last_assignment_at": 1663597233, | ||
| "last_assignment_admin_reply_at": 1663597233, | ||
| "last_contact_reply_at": 1663597233, | ||
| "last_admin_reply_at": 1663597233, | ||
| "last_close_at": 1663597233, | ||
| "last_closed_by_id": "c3po", | ||
| "count_reopens": 1, | ||
| "count_assignments": 1, | ||
| "count_conversation_parts": 1 | ||
| }, | ||
| "conversation_parts": { | ||
| "type": "conversation_part.list", | ||
| "conversation_parts": [ | ||
| { | ||
| "type": "conversation_part", | ||
| "id": "3", | ||
| "part_type": "comment", | ||
| "body": "<p>Okay!</p>", | ||
| "created_at": 1663597223, | ||
| "updated_at": 1663597260, | ||
| "notified_at": 1663597260, | ||
| "assigned_to": { | ||
| "type": "contact", | ||
| "id": "1a2b3c" | ||
| }, | ||
| "author": { | ||
| "type": "admin", | ||
| "id": "274", | ||
| "name": "Operator", | ||
| "email": "[email protected]" | ||
| }, | ||
| "attachments": [ | ||
| { | ||
| "type": "upload", | ||
| "name": "example.png", | ||
| "url": "https://picsum.photos/200/300", | ||
| "content_type": "image/png", | ||
| "filesize": 100, | ||
| "width": 100, | ||
| "height": 100 | ||
| } | ||
| ], | ||
| "external_id": "abcd1234", | ||
| "redacted": false | ||
| } | ||
| ], | ||
| "total_count": 2 | ||
| }, | ||
| "linked_objects": { | ||
| "type": "list", | ||
| "total_count": 100, | ||
| "has_more": false, | ||
| "data": [ | ||
| { | ||
| "type": "ticket", | ||
| "id": "7583", | ||
| "category": "Customer" | ||
| } | ||
| ] | ||
| } | ||
| } | ||
| """ | ||
| # External | ||
| import marshmallow | ||
| from marshmallow import fields | ||
|
|
||
| # From Current Package | ||
| from ...core.schema_base import SchemaBase | ||
|
|
||
|
|
||
| class ContactSchema(SchemaBase): | ||
| """ Schema for a contact. | ||
|
|
@@ -211,6 +35,7 @@ class ContactSchema(SchemaBase): | |
| def make(self, data, **kwargs): | ||
| return data | ||
|
|
||
|
|
||
| class TagSchema(SchemaBase): | ||
| """ Schema for a tag. | ||
|
|
||
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