diff --git a/docs/troubleshooting.md b/docs/troubleshooting.md index d4011af8..4171aea9 100644 --- a/docs/troubleshooting.md +++ b/docs/troubleshooting.md @@ -290,6 +290,19 @@ There was an issue with the installing of the drivers certificate, so the driver [This Guide](guests.md#upgrade-from-citrix-xenserver-client-tools) may help you through the process. +### My Windows VM can't connect to a secure internet after installing PV-tools/drivers (E.G SSL errors when trying to access websites, copying files from a pc to the VM ETC.) + +#### Cause +TCP offloading is enabled for Citrix PV drivers in windows, This can cause TSL/SSL problems. + +#### Symptoms +* Remote desktop gives you an error when trying to access the windows VM +* Accessing websites gives TSL/SSL errors. +* Copying files from 'pc1' to the windows VM gets stuck (and might even crash your explorer.exe) + +#### Solution +Disable TCP-offloading. To do this: Go to your Control Panel >> Network and Internet >> Network and Sharing >> Change Adapter Settings >> Right click your PV adapter >> properties. From there you want to go to: Configure >> Advanced, and disable every offloading option. + ## After Upgrade ### The Server stays in Maintenance Mode