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Availability.md

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Availability

How to achieve high availability

  • Redundancy
    • Implement redundancy at various levels, including hardware, software, and data.
    • Redundancy will eliminate single points of failure.
    • Geographical redundancy: Deploy systems in multiple data centers or regions.
    • Human and process redundancy: Cross-train staff to perform critical roles and tasks to avoid service disruptions due to the unavailability of specific individuals.
  • Failover mechanisms
    • Set up automatic failover mechanisms that detect when a primary component fails and redirect traffic to a backup or standby.
  • Load balancing
    • Deploy load balancers to distribute incoming requests evenly across multiple servers or instances.
    • Load balancers can redirect traffic away from failed servers and improve resource utilization.
  • Service isolation
    • Isolate critical services or components to prevent a failure in one area from affecting the entire system.
  • Monitoring and alerting
    • Implement monitoring and alerting systems to detect anomalies, performance issues, and failures in real time.
  • Regular backups
    • Create regular backups of critical data, configurations, and system images.
  • Regular maintenance
    • Conduct regular maintenance activities, including software updates, patches, and hardware inspections.
  • Disaster recovery planning
    • Develop a comprehensive disaster recovery plan that outlines procedures for handling different types of disasters or disruptions.
    • Test disaster recovery plans periodically to ensure they are effective.

Metrics

  • Uptime and downtime
    • The total uptime and downtime over a specific time period.
  • Availability percentage
    • The percentage of time that a system is fully operational.
    • Percentages of a particular order of magnitude are sometimes referred to by the number of nines or "class of nines" in the digits.
  • Downtime frequency
    • Track the frequency of downtime incidents over a specific time period.
  • Mean Time Between Failures (MTBF)
  • Mean Time To Recovery (MTTR)