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Issues Importing Stripe BACS Subscriptions #264

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GavsGoneAgain opened this issue Apr 5, 2023 · 2 comments
Open

Issues Importing Stripe BACS Subscriptions #264

GavsGoneAgain opened this issue Apr 5, 2023 · 2 comments

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@GavsGoneAgain
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Hi,

I hope you can help. We are struggling to import stripe BACS payments to our WooCommerce Subscription using your plugin.
I have attached the warning message we are receiving when attempting to import the stripe_bacs subscription.

Membership CSV Importer

Is stripe_bacs supported by the plugin? We've enabled it via our wc-settings > checkout page and have successfully completed payment tests. We are currently in test mode and we are using WCFM - Payment System Multivendor Marketplace and
Payment Plugins for Stripe Payment System in conjunction to handle our payments and split payments to our vendors.

I've copied our test cus_id from our Stripe Dashboard. Here are the following values we are setting in the import file. I noticed in the support docs for _stripe_source_id to use src_ or card_ but these are not available for bacs payments so it seems?

Example Test Values:
payment_method = stripe_bacs
payment_method_post_meta = _stripe_customer_id:cus_NTOgnUC3lXIZux|_stripe_source_id:pm_1MoKFtEn7sa2GxcVNbAcrIxX

I've also tried setting the BACS payment as the default payment on our customer's profile on Stripe and tried importing with the following:
payment_method = stripe_bacs
payment_method_post_meta = _stripe_customer_id:cus_NTOgnUC3lXIZux
&
payment_method = stripe_bacs
payment_method_post_meta = _stripe_customer_id:cus_NTOgnUC3lXIZux|_stripe_source_id:

But unfortunately cannot figure out why?

Please you could let me know if this is even possible or if there is something I am doing incorrectly.

If you need any further details from me, just let me know.

Many thanks.

Gavin

@ceri-richmond
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ceri-richmond commented Jun 1, 2024

@GavsGoneAgain did you get a response outside of this thread on this issue? And/or did you manage to work around it? I’m facing a similar challenge.

@GavsGoneAgain
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GavsGoneAgain commented Jun 4, 2024 via email

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