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no response on ipad / iphone (mobile devices) #55

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gludie opened this issue Nov 16, 2015 · 4 comments
Open

no response on ipad / iphone (mobile devices) #55

gludie opened this issue Nov 16, 2015 · 4 comments

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@gludie
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gludie commented Nov 16, 2015

Hi,

i don't know since when, but the plugin is not responding anymore on iphone/ipad (smaller devices). On wide devices (laptop, monitors) it works well. Could there be any conflict with the responsive theme and where to look ?

Behaviour: plugin visible, irrelevant at which area you click (either check box or terms and conditions) no reaction. - but only on mobile devices, not on wide screen devices

kr

@mcguffin
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Hi, this sounds like a Problem with your theme/css/other scripts, so it's be far beyond the scope of what the recaptcha plugin does. Maybe there is another element lying on top the captcha in mobile view and captures all click events? I'm just guessing, I don't think I can really help here...

@gludie
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gludie commented Nov 16, 2015

Hi incredible fast response ! - thank you, yes, I thought also about this, that the responsive design of my theme might create an overlay issue or so … i contacted them first, but they referred to the 3rd party plugin developer …

will try my best … if you have any idea, what to test, just let me know, thank you.

Am 16.11.2015 um 17:50 schrieb Jörn Lund [email protected]:

Hi, this sounds like a Problem with your theme/css/other scripts, so it's be far beyond the scope of what the recaptcha plugin does. Maybe there is another element lying on top the captcha in mobile view and captures all click events? I'm just guessing, I don't think I can really help here...


Reply to this email directly or view it on GitHub #55 (comment).

@PthPndr
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PthPndr commented Nov 21, 2015

gludie,

Were you able to find out anything else about this?
I am seeing the same problem with IOS devices (works fine on android).

@gludie
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gludie commented Nov 22, 2015

Hi, not yet, had to focus on other issues, bit as soon as possible I ll find out, I ll contribute a patch (if necessary)

Von meinem iPhone gesendet

Am 21.11.2015 um 16:00 schrieb PthPndr [email protected]:

gludie,

Were you able to find out anything else about this?
I am seeing the same problem with IOS devices (works fine on android).


Reply to this email directly or view it on GitHub.

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3 participants