-
Notifications
You must be signed in to change notification settings - Fork 0
/
app.py
223 lines (186 loc) · 8.3 KB
/
app.py
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
# Import necessary modules
from flask import Flask, request, render_template, redirect, url_for, session, jsonify
from flask_sqlalchemy import SQLAlchemy
from flask_bcrypt import Bcrypt
from flask_wtf import FlaskForm
from wtforms import StringField, SubmitField
from wtforms.validators import DataRequired
import csv
from datetime import datetime
app = Flask(__name__)
app.secret_key = 'your_secret_key'
app.config['SQLALCHEMY_DATABASE_URI'] = 'sqlite:///messages.db'
db = SQLAlchemy(app)
bcrypt = Bcrypt(app)
# Define User model
class User(db.Model):
id = db.Column(db.Integer, primary_key=True)
username = db.Column(db.String(50), unique=True, nullable=False)
password = db.Column(db.String(100), nullable=False)
# Define Message model
class Message(db.Model):
id = db.Column(db.Integer, primary_key=True)
userid = db.Column(db.Integer, db.ForeignKey('user.id'), nullable=False)
timestamp = db.Column(db.String(50))
message_body = db.Column(db.String(200))
response = db.Column(db.String(200), nullable=True)
# Create database tables
db.create_all()
# Load messages from CSV file into the database
def load_messages_from_csv(file_path):
with open(file_path, 'r') as file:
csv_reader = csv.DictReader(file)
for row in csv_reader:
message = Message(
userid=int(row['User ID']), # Convert to integer
timestamp=row['Timestamp (UTC)'],
message_body=row['Message Body']
)
db.session.add(message)
db.session.commit()
# Define a FlaskForm for sending messages
class SendMessageForm(FlaskForm):
user_id = StringField('User ID', validators=[DataRequired()])
message_body = StringField('Message Body', validators=[DataRequired()])
submit = SubmitField('Send Message')
# Define a FlaskForm for receiving messages
class ReceiveMessageForm(FlaskForm):
user_id = StringField('User ID', validators=[DataRequired()])
submit = SubmitField('Receive Messages')
class SearchForm(FlaskForm):
keyword = StringField('Keyword', validators=[DataRequired()])
submit = SubmitField('Search')
# Route for sending messages via web form
@app.route('/send_message', methods=['GET', 'POST'])
def send_message_form():
form = SendMessageForm()
if form.validate_on_submit():
user_id = form.user_id.data
message_body = form.message_body.data
# Generate timestamp
timestamp = datetime.utcnow().strftime('%Y-%m-%d %H:%M:%S')
# Create a new Message object and save it to the database
message = Message(userid=user_id, message_body=message_body, timestamp=timestamp)
db.session.add(message)
db.session.commit()
return redirect(url_for('agent_portal')) # Redirect to agent portal after sending message
return render_template('send_message_form.html', form=form)
# Route for receiving messages via web form
@app.route('/receive_message', methods=['GET', 'POST'])
def receive_message_form():
form = ReceiveMessageForm()
if form.validate_on_submit():
user_id = form.user_id.data
# Generate timestamp
timestamp = datetime.utcnow().strftime('%Y-%m-%d %H:%M:%S')
# Query the database to retrieve messages for the specified user ID
messages = Message.query.filter_by(userid=user_id).all()
# Update each message with the current timestamp
for message in messages:
message.timestamp = timestamp
db.session.commit()
return render_template('receive_message_results.html', messages=messages)
return render_template('receive_message_form.html', form=form)
# Endpoint to simulate receiving a message from a customer
@app.route('/api/message', methods=['GET', 'POST'])
def receive_message():
message_data = request.json
if message_data is None:
return jsonify({'error': 'No JSON data received'}), 400
if not all(key in message_data for key in ['user_id', 'message_body']):
return jsonify({'error': 'Invalid message data format'}), 400
# Extract data from message_data
user_id = message_data['user_id']
message_body = message_data['message_body']
timestamp = message_data.get('timestamp') # Optional field, if provided
# Create a new Message object
message = Message(userid=user_id, timestamp=timestamp, message_body=message_body)
# Add the message to the database session and commit
db.session.add(message)
db.session.commit()
return jsonify({'message': 'Message received successfully'}), 201
# Define the endpoint for customers to send messages through the API
@app.route('/api/send_message', methods=['GET', 'POST'])
def send_message():
# Extract JSON data from the request body
message_data = request.json
# Check if the request contains JSON data
if not message_data:
return jsonify({'error': 'No JSON data received'}), 400
# Check if the required fields are present in the message data
if not all(key in message_data for key in ['user_id', 'message_body']):
return jsonify({'error': 'Missing required fields in the request body'}), 400
# Here you can implement the logic to send the message to the appropriate recipient(s)
# For demonstration purposes, we'll just print the message to the console
print("Sending message to user ID", message_data['user_id'])
print("Message body:", message_data['message_body'])
# Return a success response
return jsonify({'message': 'Message sent successfully'}), 200
# Define the search_messages function
def search_messages(keyword):
# Query the database to find messages containing the keyword
messages = Message.query.filter(Message.message_body.ilike(f'%{keyword}%')).all()
return messages
# Endpoint to display messages in the agent portal
@app.route('/agent/portal')
def agent_portal():
if 'username' not in session:
return redirect(url_for('login'))
messages = Message.query.all()
return render_template('agent_portal.html', messages=messages)
# Endpoint to respond to a message
@app.route('/respond/<int:message_id>', methods=['GET', 'POST'])
def respond_to_message(message_id):
message = Message.query.get(message_id)
message.response = request.form['response']
db.session.commit()
return "Response sent successfully", 200
# Endpoint to search messages
@app.route('/search', methods=['GET', 'POST'])
def search():
form = SearchForm() # Assuming you have a SearchForm defined
if request.method == 'POST':
keyword = request.form['keyword']
messages = search_messages(keyword)
return render_template('search_results.html', messages=messages, form=form)
return render_template('search.html', form=form)
# Login route
@app.route('/login', methods=['GET', 'POST'])
def login():
if request.method == 'POST':
username = request.form['username']
password = request.form['password']
user = User.query.filter_by(username=username).first()
if user and bcrypt.check_password_hash(user.password, password):
session['username'] = username
return redirect(url_for('agent_portal'))
else:
return render_template('login.html', error='Invalid username or password')
return render_template('login.html')
# Logout route
@app.route('/logout', methods=['GET', 'POST'])
def logout():
session.pop('username', None)
return redirect(url_for('login'))
# Registration route
@app.route('/register', methods=['GET', 'POST'])
def register():
if request.method == 'POST':
username = request.form['username']
password = request.form['password']
hashed_password = bcrypt.generate_password_hash(password).decode('utf-8')
# Check if the username already exists
existing_user = User.query.filter_by(username=username).first()
if existing_user:
return render_template('register.html', error='Username already exists')
else:
# Create a new user and add it to the database
new_user = User(username=username, password=hashed_password)
db.session.add(new_user)
db.session.commit()
return redirect(url_for('login'))
return render_template('register.html')
if __name__ == '__main__':
# Load messages from CSV file into the database
load_messages_from_csv('customer_messages.csv')
app.run(debug=True)