No confirmation E-Mail

[mkis84]

There are still no order confirmations will be sent by e-mail after successful order completion with the Wallee payment methods (Plugin version 1.0.31).

[leanderpfleghard]

Hello @mkis84 ,

Thank you for your message and for bringing this to our attention. In order to investigate this issue further, we would need more details about your Wallee account and the specific configuration you’re using.

Could you please send an email to [email protected] with your account details and include my name in the message? I’ll make sure to review the situation personally and get back to you as soon as possible.

Thank you for your cooperation, and we look forward to resolving this issue for you.

Best regards,
Leander from Wallee

[thibault-mambour]

Hi @mkis84 , do you still face this issue if you have 'Send Fulfill Email' in the settings enable ?

[mkis84]

@thibault-mambour I can not test it anymore. We had to stop walle completely because we can't work with this plugin.