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Wallee Payment Methods Disappear When Applying Discount Code #5

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AlfMueller opened this issue Sep 27, 2024 · 1 comment
Open

Wallee Payment Methods Disappear When Applying Discount Code #5

AlfMueller opened this issue Sep 27, 2024 · 1 comment

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@AlfMueller
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Description:

When applying a discount code (not a gift voucher) in the shopping cart, all Wallee payment methods disappear. It seems like the discount amount might be misinterpreted as an invalid value, causing the payment to fail.

We distributed flyers with discount codes at a trade fair, and as a result, no one could complete their payments.

Steps to Reproduce:

Add any product to the cart.
Apply a discount code (not a gift voucher).
Proceed to checkout.
Observe that Wallee payment methods are no longer available.
Expected Behavior: Wallee payment methods should be available even when a discount code is applied.

Actual Behavior: All Wallee payment methods disappear from the checkout page.

Environment:

OpenCart version: [insert your version here]
Wallee plugin version: [insert Wallee plugin version here]
PHP version: [insert your PHP version here]
Additional Information: This issue occurred during a trade fair when discount codes were given out, preventing customers from completing their orders.

@leanderpfleghard
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Hello @AlfMueller ,

Thank you for your message and for bringing this to our attention. In order to investigate this issue further, we would need more details about your OpenCart version, Wallee Plugin version & PHP Version.

Could you please send an email to [email protected] with your details and include my name in the message? I’ll make sure to review the situation personally and get back to you as soon as possible.

Thank you for your cooperation, and we look forward to resolving this issue for you.

Best regards,
Leander from Wallee

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