Failed to load resource: the server responded with a status of 404 (Not Found)

[bomber92]

Guest user get an 404 error when access to my VOD's main feature video.
Where should I check?

[fisherinnovation]

Can you provide links or examples of this issue to aid in triage and debugging?

[bomber92]

Thanks for your reply.

Current Error is
Failed to load resource: the server responded with a status of 500 (Internal Server Error)

test page is
https://www.kiralash.jp/

[Tyru5]

Hey @bomber92!

Hope you are having a great day so far ☀️! There are a few things to take into account here, and below you'll find my observations after looking into your issue further:

Vimeo provides a wide range of video privacy settings, ranging from public, unlisted, private, etc... as well as embeddable specific options. These can be found in the video settings slideout, when you click on a video.

I believe the error you are seeing on your page when it loads, comes down to an embeddable option set on the video itself -- more specifically, I believe you have the embeddable option set to specific domains and you have not provided the necessary sites to whitelist so they Vimeo video could be embedded.

Here is a visual of what I'm referencing:

Additionally -- reference the oembed data that is being sent back for this specific video of yours:

URL: https://vimeo.com/api/oembed.json?url=https://vimeo.com/764002059?h=5f367f80a2

{
   "type": "video",
   "version": "1.0",
   "provider_name": "Vimeo",
   "provider_url": "https://vimeo.com/",
   "html": "<iframe src=\"https://player.vimeo.com/video/764002059?h=5f367f80a2&amp;app_id=122963\" width=\"426\" 
   height=\"240\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen></iframe>",
   "width": 426,
   "height": 240,
   "domain_status_code": 403, <-- This jumps out at me, and aligns with the issue we are seeing
   "video_id": 764002059,
   "uri": "/videos/764002059"
}

It looks like to me, that the video you are trying to use has its' embed option set to specific domain, and you have not added your site(s) as a valid domain to embed the video on, hence the error.

The solution to this would be to add your site as a valid domain so that the video may be embedded:

If you are curious on how to work with oEmbed specifically with Vimeo, more information could be referenced here:

• https://developer.vimeo.com/api/oembed/videos

There is also a specific section detailing and explaining how to work with Vimeo videos that have domain-level privacy enabled on them which could be referenced here:

• https://developer.vimeo.com/api/oembed/videos#embedding-videos-with-domain-privacy

Hope this helps in some way!

Best,
Ti 🚀

[bomber92]

Thanks for your reply.

I tried but the video did not watched.

[bomber92]

Different embedding case.