Renew a domain

[PedroTavolaro]

Summary

My domain is blocked, i need a renew can you a help me ? domain: pedrotavolaro.com

Example

pedrotavolaro.com

Steps to Reproduce

My domain is blocked, i need a renew can you a help me ? domain: pedrotavolaro.com

[amyegan]

Hey @PedroTavolaro. Please submit a Domain Renewals case to the Customer Success Team. That will open a new ticket with the team that can help with this.

[PedroTavolaro]

ok, thank you very much @amyegan, I contacted support and opened a ticket, we are in the process of resolving it. Thank you : )

[ismailelbadawy]

I opened a similar case earlier today case number: #00254319

I need help responding to the case as i'm facing a lot of issues now and losing a client due to the bad process

[Cole-Krudwig]

I am also having this same issue and am worried I will not be able to renew my domain. I submitted a ticket #257274 but worried it isn't going through as I haven't received any sort of confirmation.

[amyegan]

Hey @Cole-Krudwig. Thanks for sharing the ticket number. I see that automatic domain renewal failed because of an problem with payment processing. The good news is the domain was still within the renewal grace period and I was able to manually renew for you.

Please let me know if you have any questions!

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