Trying to login for first time: "This user account is blocked." #4095
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QuestionHi, I'm new to Vercel -- I'm not sure I've ever logged in before. However, when I try to login with my Github credentials it says "This user account is blocked." Is there a reason that I'm blocked? Can I be unblocked? I can assure you that I am the user I claim to be and that I haven't and wouldn't use Vercel for any malicious purpose -- I just want to check out some of the features. |
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Replies: 2 comments 5 replies
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Sorry you're having trouble logging in, @tlcaputi. We can't safely discuss account information in public because of security concerns. You may have received an email with more details about the error and instructions on next steps. Please email [email protected] and include the details of the project you want to deploy. That will get you in contact with the team that can help with blocked accounts and login issues. |
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I did not receive an email with more details about the error. I wrote to [email protected] but haven't heard back. Could you have [email protected] write back to me? |
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Tickets are processed by the order in which they are received. That means it can take a little while to get a response at times when the team is handling a large volume of cases. I know it's frustrating to wait, and we appreciate your patience 🙇 More info about wait times: https://vercel.com/guides/vercel-support-queue-time#how-vercel-support-works |
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my account has the same question, please help me again. my case num : 00159493. |
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I still haven't received anything from [email protected], unfortunately. |
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my account has the same question, please help me again. my case num : 00160324. |
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Hi, I'm new to Vercel -- I'm not sure I've ever logged in before. However,
when I try to login with my Github credentials it says "This user account
is blocked.
Is it the problem with my GitHub account? I don't know.
1. Now I am deploying a chatgpt project on github, named "ChatGPT Next Web",
2. When I click deploy, I will jump to the deploy vercel page and click
"continue with github"
3. There is an error saying 'This user account is blocked.'
Swarnava Sengupta ***@***.***> 于 2023年9月21日周四 下午3:51写道：
… Closed #4095 <https://github.com/orgs/vercel/discussions/4095> as
resolved.
—
Reply to this email directly, view it on GitHub
<https://github.com/orgs/vercel/discussions/4095>, or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BCVQKWU5H2663OFNGV5SR2LX3PWXPANCNFSM6AAAAAA42EUWAE>
.
You are receiving this because you commented.Message ID:
***@***.***
com>
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Sorry you're having trouble logging in, @tlcaputi. We can't safely discuss account information in public because of security concerns. You may have received an email with more details about the error and instructions on next steps.
Please email [email protected] and include the details of the project you want to deploy. That will get you in contact with the team that can help with blocked accounts and login issues.