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Add draft version of VIP-TokenRecovery (#49)
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Did you send your VET tokens to your Binance Smart Chain (BSC) address? This guide will help you retrieve them.
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## Step 1: Verify that you sent your tokens with the VechainThor network
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Double-check that you've sent your VET tokens by using the VechainThor network. You can easily check that by using https://vechainstats.com.
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Copy the address you've sent your VET to. Paste the address in the search box on the VechainStats website and hit enter.
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![VechainStats Image](../images/vechainstats.png)
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If your tokens are on the VechainThor network, then both the token and the transaction should be visible right now.
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![Token Image](../images/tokens.png)
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## Step 2: Download the official Sync2 wallet
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Sync2 is, at the moment of writing, the only vechain wallet that supports a custom derivation path.
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Download Sync2 on your preferred operating system.
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- **Desktop**: https://sync.vecha.in/
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- **Android**: https://play.google.com/store/apps/details?id=org.vechain.sync2&hl=en_US
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- **Apple**: https://apps.apple.com/gb/app/vechain-sync2/id6446363029
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> [!WARNING]
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> Always double check that you download the wallet app from a trusted source!
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After downloading the Sync2 wallet, continue to Step 3.
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## Step 3: Import your wallet with your seed phrase
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Open Sync2 on your mobile device or computer and choose the 'import' wallet option.
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1. Enter the 12 words (seed phrase) that belong to your BSC address
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2. Click on Advance
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3. Select Custom
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4. Complete the Path with: 714'/0'/0
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5. Click on OK
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![Token Recovery Image](../images/sync2recovery2.png)
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And that's it! You imported your BSC wallet address on the VechainThor network.
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You should see your tokens in your wallet.
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If you somehow didn't succeed, please [Submit a Ticket](https://support.vechain.org/support/tickets/new).
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Did you send your VET tokens to your Ethereum address? This guide will help you retrieve them.
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## Step 1: Verify that you sent your tokens with the VechainThor network
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Double-check that you've sent your VET tokens by using the VechainThor network. You can easily check that by using https://vechainstats.com.
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Copy the address you've sent your VET to. Paste the address in the search box on the VechainStats website and hit enter.
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![VechainStats Image](../images/vechainstats.png)
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If your tokens are on the VechainThor network, then both the token and the transaction should be visible right now.
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![Token Image](../images/tokens.png)
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## Step 2: Download the official Sync2 wallet
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Sync2 is, at the moment of writing, the only vechain wallet that supports a custom derivation path.
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Download Sync2 on your preferred operating system.
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- **Desktop**: https://sync.vecha.in/
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- **Android**: https://play.google.com/store/apps/details?id=org.vechain.sync2&hl=en_US
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- **Apple**: https://apps.apple.com/gb/app/vechain-sync2/id6446363029
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> [!WARNING]
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> Always double check that you download the wallet app from a trusted source!
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After downloading the Sync2 wallet, continue to Step 3.
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## Step 3: Import your wallet with your seed phrase
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Open Sync2 on your mobile device or computer and choose the 'import' wallet option.
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1. Enter the 12 words (seed phrase) that belong to your Ethereum address
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2. Click on Advance
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3. Select the Ethereum option
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4. Click on OK
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![Token Recovery Image](../images/sync2recovery.png)
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And that's it! You imported your Ethereum wallet address on the VechainThor network.
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You should see your tokens in your wallet.
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If you somehow didn't succeed, please [Submit a Ticket](https://support.vechain.org/support/tickets/new).
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assets/vip-230/images/tokens.png

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vips/VIP-230.md

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---
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VIP: 230
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Title: Token Recovery
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Description: New and improved official documentation for support.vechain.org to guide VET holders with a safe and successful token recovery process.
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Author: VetMaik ([email protected])
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Discussions: https://vechain.discourse.group/t/vip-tokenrecovery-new-and-better-documentation-to-help-our-community-in-recovering-their-lost-funds/42
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Category: Information
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Status: Draft
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CreatedAt: 2023-08-30
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---
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## Overview
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Crypto mass-adoption is on the horizon and therefor our documentation is need of an upgrade to support the masses. Already today, I'm contacted by a lot of people who have been scammed or made mistakes while withdrawing their vechain tokens from a CEX or transferring them between wallets. The official Vechain documentation on the support website needs additional articles about how you can recover your funds when you've made a mistake. Another reason why we need good support resources is because it will reduce the amount of people falling for scams and traps when asking for support.
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## Motivation
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As a community admin, I'm helping out VET holders on a daily basis. This varies from explaining about how the vechain wallets work to aiding help in recovering their funds. I'm known for a trusted helper in our community, but I will not always be available to help. That's why I want official documentation on recover topics so everyone can be supported with token recovery through our official resources instead of the risk of falling for scams on X, Discord, Reddit, and Telegram. I'm also willing to write and add these documentation myself as I'm very experiences in these topics.
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## Rationale
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We need to create easy-to-understand guides and/or tutorials on support.vechain.com to aid our holders in recovering their lost VET.
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## Specification
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The different guides would written as articles in the CMS system that support.vechain.org is using for their support.
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Additionally, I would like to request support for VET tokenswap for chains that have a bridged version of vechain, like BSC and Cronos.
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This way - users who withdrew their vechain on the wrong network, can easily swap them for the official variant.
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The official vechain token bridge can be found here: https://bridge.vechain.best/#swap
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It would also be great if we could add custom derivation path support to VeWorld. Recently this has been added to Sync2. It would be even better to use VeWorld in the guides.
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## Test Cases
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## Reference Implementation
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For reference, please have a quick look at https://myvechain.com where I created similar guides to help out our community members.
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## Security Considerations
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This VIP is increasing the security for our holders by providing them with official documentation on topics that are used for scamming people.
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Copyright and related rights waived via [CC0](./LICENSE.md).

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