diff --git a/Resources/views/ticket.html.twig b/Resources/views/ticket.html.twig
index 5f5bbd63d..d15543ccc 100755
--- a/Resources/views/ticket.html.twig
+++ b/Resources/views/ticket.html.twig
@@ -410,7 +410,8 @@
 
                         <div class="uv-aside-ticket-brick">
                             <h3>{{ 'TimeStamp'|trans }}</h3>
-                            <span class="uv-icon-timestamp"></span> <span>{{ ticket_service.timeZoneConverter(initialThread.createdAt) }}</span>
+                            <span class="uv-icon-timestamp"></span> 
+                            <span>{{ ticket_service.timeZoneConverter(ticket.createdAt) }}</span>
                         </div>
 
                         <div class="uv-aside-ticket-brick">
@@ -784,7 +785,7 @@
                 <div class="uv-ticket-strip">
                     <span>
                         <span class="uv-ticket-strip-label">{{ 'Created'|trans }} - </span>
-                        <span class="timeago uv-margin-0" data-timestamp="{{ ticket.createdAt.getTimestamp() }}" title="{{ ticket.createdAt.format('d-m-Y h:ia') }}">{{ ticket_service.timeZoneConverter(initialThread.createdAt) }}</span>
+                        <span class="timeago uv-margin-0" data-timestamp="{{ ticket.createdAt.getTimestamp() }}" title="{{ ticket.createdAt.format('d-m-Y h:ia') }}">{{ ticket_service.timeZoneConverter(ticket.createdAt) }}</span>
                     </span>
 
                     <span>