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Remote API not working anymore #118

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irioca opened this issue Oct 19, 2024 · 11 comments
Open

Remote API not working anymore #118

irioca opened this issue Oct 19, 2024 · 11 comments
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bug Something isn't working

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@irioca
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irioca commented Oct 19, 2024

Hello,
integration was working fine till some days ago, then stopped.
Tried to delete the configuration and create from scratch but now still get the error: Remote API Error.
Please support

@wingmanx
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It stopped working almost a week ago.
This address give a 404 error:
https://openapi.easy4ip.com/openapi

Here in this link below we can see that the address shown for the console is https://openapi.easy4ip.com/consoleNew/xx
https://open.imoulife.com/book/readme/create.html

But if you open the imou developer the link shows:
https://open.imoulife.com/consoleNew/xx

Perhaps something has changed in the API Base URL?

@tomadan1968
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The same problem for me...

@s2splus
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s2splus commented Oct 23, 2024

Hello,

Same for me

@user2684 user2684 added the bug Something isn't working label Oct 26, 2024
@user2684
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Hi guys, I see a lot of weird things happening on the Imou side these days, like #117. For me everything is working fine for example but from time to time I get API errors which solves by themselves after a few days. Unfortunately all of these are remote errors which we cannot troubleshoot by any means and Imou is not helping either because they change from time to time their APIs without updating the doc (actually is no more updated since 2021 now) :-(
Somebody like #101 changed the base URL and it fixed maybe a similar problem but unfortunately there is no consistency in these fixes...

@jmbenevise
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Have a look at the imoulife website: https://open.imoulife.com/book/guide/haDev.html

@jeroen-groeneweg
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jeroen-groeneweg commented Oct 29, 2024

I can confirm that transfering $1 into your imou account will "solve" the issue. Even though my logs didn't mention API request limit I was being blocked due to max API request limit. See: https://github.com/user2684/imou_life/wiki/Imou-API-usage-restrictions

I will now configure my camera as an ONVIF device to bypass the API. Again, making sure you have a positive balance will also solve it (for now).

@wingmanx
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wingmanx commented Nov 2, 2024

And ... Just like that. Everything's working.
Haven't changed anything or transferred any amount.

Perhaps is that max API request limit?

@user2684
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user2684 commented Nov 4, 2024

@jmbenevise this is interesting, looks like Imou published their own official home assistant integration. Have you tried it already? They definitely have better knowledge of their own API then myself, if it works well, I can consider deprecating this integration. Any feedback please let me know. Thanks

@Ices-Eyes
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Ices-Eyes commented Nov 9, 2024

@jmbenevise this is interesting, looks like Imou published their own official home assistant integration. Have you tried it already? They definitely have better knowledge of their own API then myself, if it works well, I can consider deprecating this integration. Any feedback please let me know. Thanks

Hi... Just tried the imou integration, really poor on features... They seems to support dual camera video stream, but the available features are really low... I.e., these are the function for a Ranger Dual Camera (same features for a Cruiser Dual). The integration present any lens of dual cameras as a camera (so if you have a dual camera, in ha you will have 2 devices)
image

On the other hand, some more features are available for a Cell 3C:
image

Hope you can take some info from the official integration, but do not deprecate this!

@user2684
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user2684 commented Dec 2, 2024

Thanks for the feedback @Ices-Eyes. I see a new official version has been recently released in case you want to try it out.
I'm trying to understand if and how continue supporting this integration (more details here ), no way I can do something better than the vendor who knows the APIs and does not publish how they work ;-)

@sturlahallas
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I think they actually pulled their own integration. I didn't work that well, and it sucked my Imou account dry really fast...

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