/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found

[softwaredevelop]

• This is not a feature request (existing functionality does not work, not missing functionality).
  I will request features on forum or via support.
• I've searched and did not find a similar issue.

Describe the bug
I updated the desktop application to version tutanota-desktop/232.240626.0. The application cannot be used as an error message appears. The previous versions of the application worked properly.

To Reproduce
Steps to reproduce the behavior:

1. Start tutanota-desktop
2. 2FA
3. See error

Desktop (please complete the following information):

• OS: Debian 11
• Desktop Environment, if applicable (on Linux): Openbox 3.6.1

Additional context
Feedback v232.240626.0 - Error - UNKNOWN - linux

Client: linux
Type: UNKNOWN
Tutanota version: 232.240626.0
Timestamp (UTC): Wed, 26 Jun 2024 13:59:29 GMT
User agent:
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) tutanota-desktop/232.240626.0 Chrome/126.0.6478.61 Electron/31.0.2 Safari/537.36
Error
Error message: /lib/x86_64-linux-gnu/libstdc++.so.6: version GLIBCXX_3.4.29' not found (required by /tmp/.mount_tutanoLnsS9j/resources/app.asar.unpacked/desktop/better-sqlite3.node) Stacktrace: Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version GLIBCXX_3.4.29' not found (required by /tmp/.mount_tutanoLnsS9j/resources/app.asar.unpacked/desktop/better-sqlite3.node)
at process.func [as dlopen] (node:electron/js2c/node_init:2:2559)
at Module._extensions..node (node:internal/modules/cjs/loader:1470:18)
at Object.func [as .node] (node:electron/js2c/node_init:2:2786)
at Module.load (node:internal/modules/cjs/loader:1215:32)
at Module._load (node:internal/modules/cjs/loader:1031:12)
at c._load (node:electron/js2c/node_init:2:17025)
at Module.require (node:internal/modules/cjs/loader:1240:19)
at require (node:internal/modules/helpers:179:18)
at new Fe (/tmp/.mount_tutanoLnsS9j/resources/app.asar/desktop/better-sqlite3-DG-e8Kc7.js:1:18481)
at l.openDb (/tmp/.mount_tutanoLnsS9j/resources/app.asar/desktop/sqlworker.js:1:5985)

[PrivacyDragon]

I have a very similar issue, which I feel might be the same issue? The error message is only a tiny bit different.
I am on OpenSuse Leap 15.4, using KDE as my desktop environment.
The steps to reproduce are exactly the same.

The only difference in the error is to be found in the error message, which is for me:
Error message: /lib64/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_tutanoNquPIk/resources/app.asar.unpacked/desktop/better-sqlite3.node)
(That difference is indeed also found in the first line of the 'Stacktrace', of course.)

[charlag]

Could you please share which libc version you have installed?

[PrivacyDragon]

My libc version is is GNU C Library (GNU libc) stable release version 2.31 (git 0a8262a1b2).
And it does not look like there is an update available for OpenSuse Leap 15.4 to Glibc 2.32.
(Though I have to admit that I have not seen any updates recently. So maybe it is time to upgrade to Leap 15.6.)

[DarthRaver]

I'm on ubuntu mate 20.04.6 LTS (Focal Fossa) 64-bit and after updating tutanota client i get the same error as @PrivacyDragon .

Error message: /lib/x86_64-linux-gnu/libstdc++.so.6: version "GLIBCXX_3.4.29" not found (required by /tmp/.mount_tutano****/resources/app.asar.unpacked/desktop/better-sqlite3.node)

Ubuntu GLIBC 2.31-0ubuntu9.16

[softwaredevelop]

Did the Tuta client die on Linux? - Debian GLIBC 2.36-6 ☠️