setup-guides

Incident Central - Setup guide

This guide helps you set up Incident Central inside your Retool instance. (If you're wondering "What's Incident Central?", see the main README.)

Overview

As an overview, we'll go through the following steps:

• Set up backend dependencies. (Steps 1-3)
  • Configuring your Slack and PagerDuty instances.
  • Creating a relational database, if you don't have one already.
• Set up these backends as Resources in Retool. (Step 4)
• Download and configure the Retool app files in Retool. (Step 5)

Important assumptions

Incident Central works off the following assumptions about your setup:

• The email address of people in your PagerDuty account matches their email address within your Slack account.

Step 1 - Set up PagerDuty

Step-by-step: Set up PagerDuty

Step 2 - Set up Slack

Step-by-step: Set up Slack

Step 3 - Set up a relational database for incident data

Step-by-step: Set up a database

Step 4 - Set up these backends as Resources in Retool

Step-by-step: Set up Retool Resources

Step 5 - Set up the Retool app files

Step-by-step: Set up Retool Apps