Tunkeeper login bug and 4-digit password

[Tuskagram]

Bug Type

Other

Reproduction steps

Actual result

Unfortunately, there is a bug and that is when some users change their phone password (those with many wallets) the wallet is locked and the entered 4-digit password is not entered into the wallet. Tried all the 4 digit codes and sure enough I entered the code to enter the wallet correctly but it won't enter the wallet. I had made 50 wallets and it was hard to get a screenshot of all 24 words, but unfortunately the wallet won't open anymore and the bug is still there. Not me, but many people have this problem. I don't know the reason for not logging in to Tenkeeper with a 4-digit password, but it doesn't log in with my own password, and in fact with no password. Please fix this bug in the next update.

Expected result

Please fix this 4-digit password problem so that you can enter the wallet without any problems by entering the 4-digit password, and even for those who have this problem before and cannot enter their wallets, in the next update, this problem will definitely be fixed and the wallet will be returned. Access your money. I don't know the exact details of this bug, but I know it exists and many users have this problem. Please check and fix this problem. Thanks.

Suggested Severity

Critical

Device

Desktop (please complete the following information):

• OS: [Android]
• Browser [Tonkeeper wallet ]
• Version [640]

Smartphone (please complete the following information):

• Device: [Samsung Galaxy A13]
• OS: [Android 13 ]
• Browser [Chrome]
• Version [...]

Additional Context

No response