Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

ImportExportTools-14.1.2 crashing on export all messages in folder-> html format->messages, index and attachments with subfolders #656

Open
warrendodge opened this issue Nov 18, 2024 · 3 comments

Comments

@warrendodge
Copy link

I am trrying to use the new version of ImportExportToolsNG-14.1.2
I was using it and then it started crashing giving this message in a popup

[Exception... "Component returned failure code: 0x80550005 [nsIMsgFolder.messages]" nsresult: "0x80550005 ()" location: "JS frame :: chrome://mboximport/content/mboximport/exportTools.js :: exportAllMsgsDelayed :: line 652" data: no]

In trying to make this easier to use in my system I did a few things probably out of the ordinary.
These changes are because you can't "export all messages in folder-> html format->messages, index and attachments with subfolders" at "Local Folders"

After these changes is when the problem came up.

I created a new folder at "Local Folders" names "ALL_THE_MAIL"
I then moved all my user folders into "ALL_THE_MAIL"
I then made new folders at "Local Folders" named _Send, _Drafts, _Archives
I then changed the 5 account setting to use these three folders instaead of the default Sent, Drafts, Archives
I then moved all the original emails from the original 3 folders into the new folders
I then renamed the original 3 folders to _off_Sent, _off_Drafts, _off_Archives

Then I tried to do "export all messages in folder-> html format->messages, index and attachments with subfolders"
and it crashed.

I then moved one of the folders ( BBBB_eBay ) out of "ALL_THE_MAIL" back into "Local Folders"
I tried to export just that folder and it still crashed

I then renamed the off folders back to there original name
I tried to export just the BBBB_eBay folder and it still crashed

I also noticed the 3 folders are no longer up adjacent to the inbx, trash, Outbox section

I am attaching the directory structure in the "profile/Mail/Local Folders" which may give a clue as well as show what I have.

I can help debug but would need so help starting up.

@warrendodge
Copy link
Author

Forgot the directory files

@warrendodge
Copy link
Author

I opened the files for upload but they are not showing up. Not sure if they made it or not.

@cleidigh
Copy link
Collaborator

@warrendodge
I have to look at the first issue of supporting recursive exports at the Local Folders level.
I am not sure about what changes you made to account preferences, but that makes me nervous.
Can you look at the debug console for any errors when trying to do the single export?
@cleidigh

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants