From 98079906fb78a993c4ecf91b25d2dbc7b35ff495 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 9 Jan 2025 13:41:14 +0000 Subject: [PATCH 1/4] Documentation edits made through Mintlify web editor --- integrations/inkeep.mdx | 22 ++++++++++++++++++++++ 1 file changed, 22 insertions(+) create mode 100644 integrations/inkeep.mdx diff --git a/integrations/inkeep.mdx b/integrations/inkeep.mdx new file mode 100644 index 0000000..4b71c10 --- /dev/null +++ b/integrations/inkeep.mdx @@ -0,0 +1,22 @@ +--- +title: "New file" +description: "Description of your new file." +--- + +We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace.  + +Keep's Smart Assist mode analyzes the ticket you're currently looking at to generate intelligent suggestions to move the ticket forward. + +Suggestions can include: + +1. Draft Answers: Editable responses that are likely to resolve the ticket. + +2. Quick Links: Relevant sources for the ticket, such as docs, previous support tickets, and Slack threads. + +3. Summaries & To-Do's: Summaries of long conversations and actionable remaining to-dos. + +4. Other: Quick replies, sentiment analysis, and other helpful insights. + +Keep is fully conversational - you can ask for clarifications or even request modifications to suggested answers. + +Check out [Inkeep’s docs](https://docs.inkeep.com/support-tools/agent-copilot/plain) for full setup instructions. \ No newline at end of file From 557c226a6b069fc7fb23d40adbe537093f1835b2 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 9 Jan 2025 13:43:10 +0000 Subject: [PATCH 2/4] Documentation edits made through Mintlify web editor --- integrations/inkeep.mdx | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/integrations/inkeep.mdx b/integrations/inkeep.mdx index 4b71c10..4707cc5 100644 --- a/integrations/inkeep.mdx +++ b/integrations/inkeep.mdx @@ -5,13 +5,13 @@ description: "Description of your new file." We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace.  -Keep's Smart Assist mode analyzes the ticket you're currently looking at to generate intelligent suggestions to move the ticket forward. +Keep's Smart Assist mode analyzes the thread you're currently looking at to generate intelligent suggestions to move the conversation forward. Suggestions can include: -1. Draft Answers: Editable responses that are likely to resolve the ticket. +1. Draft Answers: Editable responses that are likely to resolve the issue. -2. Quick Links: Relevant sources for the ticket, such as docs, previous support tickets, and Slack threads. +2. Quick Links: Relevant sources for the issue, such as docs, previous support requests, and Slack threads. 3. Summaries & To-Do's: Summaries of long conversations and actionable remaining to-dos. From af2085ea463ba5ebad9bb6afc9f2481f55ad42a0 Mon Sep 17 00:00:00 2001 From: katedonnellan1 Date: Fri, 10 Jan 2025 09:36:12 +0000 Subject: [PATCH 3/4] Update inkeep.mdx --- integrations/inkeep.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/integrations/inkeep.mdx b/integrations/inkeep.mdx index 4707cc5..acddd51 100644 --- a/integrations/inkeep.mdx +++ b/integrations/inkeep.mdx @@ -19,4 +19,4 @@ Suggestions can include: Keep is fully conversational - you can ask for clarifications or even request modifications to suggested answers. -Check out [Inkeep’s docs](https://docs.inkeep.com/support-tools/agent-copilot/plain) for full setup instructions. \ No newline at end of file +Check out [Inkeep’s docs](https://docs.inkeep.com/support-tools/agent-copilot/plain) for full setup instructions. From 3bbdd15f6e9fe0d78cb8f64109b2f63b644dff6a Mon Sep 17 00:00:00 2001 From: katedonnellan1 Date: Fri, 10 Jan 2025 09:43:03 +0000 Subject: [PATCH 4/4] Update inkeep.mdx --- integrations/inkeep.mdx | 3 +-- 1 file changed, 1 insertion(+), 2 deletions(-) diff --git a/integrations/inkeep.mdx b/integrations/inkeep.mdx index acddd51..0aa6503 100644 --- a/integrations/inkeep.mdx +++ b/integrations/inkeep.mdx @@ -1,6 +1,5 @@ --- -title: "New file" -description: "Description of your new file." +title: "Inkeep" --- We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace.