diff --git a/plain-ai/suggested-responses.mdx b/plain-ai/suggested-responses.mdx index 114f4e5..e0b0845 100644 --- a/plain-ai/suggested-responses.mdx +++ b/plain-ai/suggested-responses.mdx @@ -4,9 +4,12 @@ title: 'Suggested Responses' Suggested responses are shown for incoming support requests. The responses use information from past support requests and optionally your [Knowledge Sources](/plain-ai/knowledge-sources). -This feature is currently in Beta and is not available to all customers. If you are interested in trying this feature, please reach out to us at help@plain.com or via our shared Slack channel. + Suggested Responses are only available in our [Scale tier](https://plain.com/pricing). If you are + interested in using this feature please reach out to use on + (sales@plain.com)[mailto:plain@sales.com]. + ![Suggested responses](/public/images/plain-ai-suggested-responses.png) To enable suggested responses go to **Settings** → **Plain AI** and toggle the suggested responses setting.