From 96df6cb9b4ab53774639820d923c2b0af7abdf93 Mon Sep 17 00:00:00 2001
From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com>
Date: Thu, 24 Oct 2024 12:17:51 +0000
Subject: [PATCH 1/2] Documentation edits made through Mintlify web editor

---
 workflow-rules.mdx | 3 +++
 1 file changed, 3 insertions(+)

diff --git a/workflow-rules.mdx b/workflow-rules.mdx
index b4f8dda..1a66258 100644
--- a/workflow-rules.mdx
+++ b/workflow-rules.mdx
@@ -29,6 +29,7 @@ There are a couple of conditions you can choose from, based on the thread's attr
 - a given label is applied
 - is from a given company
 - is from a given slack channel
+- is from a specific support channel (Slack, MS Teams, chat, API)
 - has a specific tier (ie Enterprise)
 - is for a specific support address (ie sales@yourcompany.com)
 - contains a certain keyword (ie vulnerability)
@@ -38,3 +39,5 @@ When the chosen condition matches a thread, you can perform any of the following
 - assign someone to the thread
 - set the thread priority
 - apply a given label
+- add a customer to a customer group 
+- add a note to a thread 

From b0ae4a1af03144a32b3c97f4de2896a6d4e83a7b Mon Sep 17 00:00:00 2001
From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com>
Date: Thu, 24 Oct 2024 12:17:56 +0000
Subject: [PATCH 2/2] Documentation edits made through Mintlify web editor