From 80c67163982e9a0f623b6550c1688fc6cacb14ba Mon Sep 17 00:00:00 2001 From: katedonnellan1 Date: Thu, 17 Oct 2024 16:15:11 +0100 Subject: [PATCH 1/2] Update quickstart.mdx Adding full stop, small grammar things --- quickstart.mdx | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/quickstart.mdx b/quickstart.mdx index f927a95..85c6b3a 100644 --- a/quickstart.mdx +++ b/quickstart.mdx @@ -5,7 +5,7 @@ description: 'Everything you need to know to start supporting your customers wit ![Plain.com](/public/images/quickstart.png) -Plain is the fastest, most powerful support platform for B2B startups. It's got everything you need to help your customers in a modern, collaborative, and consolidated platform. +Plain is the fastest, most powerful support platform for technical support teams. It's got everything you need to help your customers in a modern, consolidated, and collaborative platform. This quickstart guide will walk you through how to set up your workspace and start helping your customers. @@ -14,18 +14,18 @@ This quickstart guide will walk you through how to set up your workspace and sta -Everything in Plain happens in your team's workspace. To create a workspace for your team, sign up at https://app.plain.com and click **Create a workspace**. +Everything in Plain happens in your team's workspace. To create a workspace for your team, sign up at https://app.plain.com and click **Create a workspace**. Please note: you'll need to jump on a quick onboarding call with us before you can create a workspace. -To start answering customer requests in Plain, you should begin by connecting your Slack and/or email and/or live chat: +To start answering customer requests in Plain, you should begin by connecting your Slack, email, or Chat: **Slack** - Our Slack integration lets you sync messages from selected Slack channels to Plain and respond directly to customers from the platform. [Learn more about setting up Slack with Plain](/slack). **Email** – You can link your support email and start receiving customer request in minutes. For more information on how to connect your email addresses to Plain, [check out the docs](/email/) -**Chat** – Our Chat widget lets you embed a live chat interface on your website or app, allowing your customers to reach out to you without leaving your site. Please note: Chat is currently in beta and we're shipping new updates regularly. [Check out the docs](/chat) +**Chat** – Our Chat widget lets you embed a live chat interface on your website or app, allowing your customers to reach out to you without leaving your site. Please note: Chat is currently in beta and we're shipping new updates regularly. [Learn how to set up Chat.](/chat) You can also build a totally on-brand [support portal](/headless-support-portal/) and [in-app forms](/contact-forms/) to match your branding and UI, and structure your support queries. @@ -89,7 +89,7 @@ You can connect to Linear by selecting your workspace name in the top left hand - Yse workflow rules to help you automate common actions your team takes. With customizable conditions and actions, you can automate repetitive tasks and streamline your team’s processes. + Use workflow rules to help you automate common actions your team takes. With customizable conditions and actions, you can automate repetitive tasks and streamline your team’s processes. [**Learn about workflow rules**](/workflow-rules/) From 8747d7e8e7622e27ecd41fa310adc92aeb966fce Mon Sep 17 00:00:00 2001 From: preslavmihaylov Date: Thu, 17 Oct 2024 19:31:21 +0300 Subject: [PATCH 2/2] lint --- quickstart.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/quickstart.mdx b/quickstart.mdx index 85c6b3a..e4a67b8 100644 --- a/quickstart.mdx +++ b/quickstart.mdx @@ -14,7 +14,7 @@ This quickstart guide will walk you through how to set up your workspace and sta -Everything in Plain happens in your team's workspace. To create a workspace for your team, sign up at https://app.plain.com and click **Create a workspace**. Please note: you'll need to jump on a quick onboarding call with us before you can create a workspace. +Everything in Plain happens in your team's workspace. To create a workspace for your team, sign up at https://app.plain.com and click **Create a workspace**. Please note: you'll need to jump on a quick onboarding call with us before you can create a workspace.