diff --git a/mint.json b/mint.json
index ea5eea2..c92b3df 100644
--- a/mint.json
+++ b/mint.json
@@ -102,7 +102,8 @@
 				"shortcuts",
 				"auto-responses",
 				"plain-ai",
-				"broadcasts"
+				"broadcasts",
+				"roles-in-plain"
 			]
 		},
 		{
diff --git a/roles-in-plain.mdx b/roles-in-plain.mdx
new file mode 100644
index 0000000..750f746
--- /dev/null
+++ b/roles-in-plain.mdx
@@ -0,0 +1,16 @@
+---
+title: 'Roles & Permissions'
+---
+
+Below you'll find the roles available within your Plain workspace. Set your team's roles depending on the level of access and ownership they need.
+
+- `Owner`: Full access to everything, including billing, deleting workspaces, managing workspace settings and API keys.
+- `Admin`: Access to everything in Plain except for billing and deleting workspaces.
+- `Support`: Can message customers and use all in-app features.
+- `Viewer`: Can view all support requests and participate in internal discussions, but cannot send messages to customers via Plain. Viewer seats are completely free, and unlimited.
+
+**Note**: Owner, Admin, and Support seats are paid seats in Plain, while viewer seats are free. [View our full pricing breakdown here](https://www.plain.com/pricing)
+
+You can view and update existing user's roles or add new users from **Settings → Members**.
+
+You can also manage billing directly from Plain. Navigate to **Settings → Billing** to view, or make changes to your billing settings.