diff --git a/company-support.mdx b/company-support.mdx new file mode 100644 index 0000000..41f74a8 --- /dev/null +++ b/company-support.mdx @@ -0,0 +1,11 @@ +--- +title: 'Company support' +--- + +![Company support within Plain](/public/images/company-support-introduction.png) + +In Plain you can see what company a customer belongs to, so you have more context when providing support. + +The company is automatically set based on the email domain of the customer and is visible throughout the support app. + +You can also see all of your open threads by company in the left hand sidebar and filter by company in any queue using the shortcut **F** or the filter button top right. diff --git a/mint.json b/mint.json index 9cfcf23..a17e4fb 100644 --- a/mint.json +++ b/mint.json @@ -95,7 +95,8 @@ "syntax-highlighting", "reporting", "snippets", - "shortcuts" + "shortcuts", + "company-support" ] }, {