From cb2d3e6570e5e6f56039638c430468487fe673a3 Mon Sep 17 00:00:00 2001 From: katedonnellan1 Date: Thu, 17 Oct 2024 15:31:18 +0100 Subject: [PATCH] Update quickstart.mdx (#113) Update to quickstart to include workflow rules and chat --- quickstart.mdx | 11 ++++++++++- 1 file changed, 10 insertions(+), 1 deletion(-) diff --git a/quickstart.mdx b/quickstart.mdx index ce01545..f927a95 100644 --- a/quickstart.mdx +++ b/quickstart.mdx @@ -19,12 +19,14 @@ Everything in Plain happens in your team's workspace. To create a workspace for -To start answering customer requests in Plain, you should begin by connecting your Slack and/or email: +To start answering customer requests in Plain, you should begin by connecting your Slack and/or email and/or live chat: **Slack** - Our Slack integration lets you sync messages from selected Slack channels to Plain and respond directly to customers from the platform. [Learn more about setting up Slack with Plain](/slack). **Email** – You can link your support email and start receiving customer request in minutes. For more information on how to connect your email addresses to Plain, [check out the docs](/email/) +**Chat** – Our Chat widget lets you embed a live chat interface on your website or app, allowing your customers to reach out to you without leaving your site. Please note: Chat is currently in beta and we're shipping new updates regularly. [Check out the docs](/chat) + You can also build a totally on-brand [support portal](/headless-support-portal/) and [in-app forms](/contact-forms/) to match your branding and UI, and structure your support queries. @@ -86,6 +88,13 @@ You can connect to Linear by selecting your workspace name in the top left hand + + Yse workflow rules to help you automate common actions your team takes. With customizable conditions and actions, you can automate repetitive tasks and streamline your team’s processes. + +[**Learn about workflow rules**](/workflow-rules/) + + + ### Organize your workspace