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+---
+title: "New file"
+description: "Description of your new file."
+---
+
+We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace. 
+
+Keep's Smart Assist mode analyzes the ticket you're currently looking at to generate intelligent suggestions to move the ticket forward.
+
+Suggestions can include:
+
+1. Draft Answers: Editable responses that are likely to resolve the ticket.
+
+2. Quick Links: Relevant sources for the ticket, such as docs, previous support tickets, and Slack threads.
+
+3. Summaries & To-Do's: Summaries of long conversations and actionable remaining to-dos.
+
+4. Other: Quick replies, sentiment analysis, and other helpful insights.
+
+Keep is fully conversational - you can ask for clarifications or even request modifications to suggested answers.
+
+Check out [Inkeep’s docs](https://docs.inkeep.com/support-tools/agent-copilot/plain) for full setup instructions. 
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