From 78ce5b2c4f138193c162caef2ff9926442816b51 Mon Sep 17 00:00:00 2001 From: Mathias Vagni Date: Thu, 12 Dec 2024 14:30:41 +0000 Subject: [PATCH] Update threads.mdx (#147) --- api-reference/graphql/threads.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/api-reference/graphql/threads.mdx b/api-reference/graphql/threads.mdx index 1bbd05d..df890b3 100644 --- a/api-reference/graphql/threads.mdx +++ b/api-reference/graphql/threads.mdx @@ -7,7 +7,7 @@ Threads are the core of Plain's data model and equivalent to tickets or conversa Threads are automatically created when a new email is received but can also be created via the API (when a customer submits a contact form for example). -Threads have a status which can be in either `Todo`, `Snoozed` or `Done` and can only be assigned to one person. +Threads have [a status](/statuses) and can be assigned to multiple users. Threads belong to one customer but can contain multiple email threads and customers.