From 71e465c94c297323add5ecec4f6aa192e6df8f80 Mon Sep 17 00:00:00 2001 From: Mathias Vagni Date: Thu, 5 Sep 2024 14:05:48 +0100 Subject: [PATCH] Update statuses.mdx Co-authored-by: Jesus --- statuses.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/statuses.mdx b/statuses.mdx index 066aafb..219ac7c 100644 --- a/statuses.mdx +++ b/statuses.mdx @@ -44,7 +44,7 @@ When a customer replies, threads in this status will be moved to Needs Next Resp ![Snoozed / Paused for Later](/public/images/statuses/snoozed-paused-for-later.png) -When you need to pick up a thread later you can pause it for any amount of time. Once paused threads will have this status. +When you need to pick up a thread later, you can pause it for any amount of time. Once paused, threads will have this status. Once the pause duration you set runs out, or if the customer sends a new message, the thread will be moved back to it's previous status.