diff --git a/statuses.mdx b/statuses.mdx index 066aafb..219ac7c 100644 --- a/statuses.mdx +++ b/statuses.mdx @@ -44,7 +44,7 @@ When a customer replies, threads in this status will be moved to Needs Next Resp ![Snoozed / Paused for Later](/public/images/statuses/snoozed-paused-for-later.png) -When you need to pick up a thread later you can pause it for any amount of time. Once paused threads will have this status. +When you need to pick up a thread later, you can pause it for any amount of time. Once paused, threads will have this status. Once the pause duration you set runs out, or if the customer sends a new message, the thread will be moved back to it's previous status.