From 5f3d1a3d1fe867663dc753e5131362f0455eed4a Mon Sep 17 00:00:00 2001 From: Preslav Mihaylov Date: Wed, 21 Feb 2024 13:47:33 +0200 Subject: [PATCH] add slack manual ingestion docs (#29) * add slack manual ingestion docs * lintg * editing --- mint.json | 6 +++++- slack/manual-ingestion-mode.mdx | 18 ++++++++++++++++++ 2 files changed, 23 insertions(+), 1 deletion(-) create mode 100644 slack/manual-ingestion-mode.mdx diff --git a/mint.json b/mint.json index 89152f7..dfe4f05 100644 --- a/mint.json +++ b/mint.json @@ -79,7 +79,11 @@ "contact-forms", { "group": "Slack", - "pages": ["slack", "slack/how-slack-messages-create-threads"] + "pages": [ + "slack", + "slack/how-slack-messages-create-threads", + "slack/manual-ingestion-mode" + ] } ] }, diff --git a/slack/manual-ingestion-mode.mdx b/slack/manual-ingestion-mode.mdx new file mode 100644 index 0000000..147b69d --- /dev/null +++ b/slack/manual-ingestion-mode.mdx @@ -0,0 +1,18 @@ +--- +title: 'Manual Ingestion Mode' +--- + +By default, Plain ingests and groups slack messages automatically for you. + +However, there are use-cases where certain channels are too noisy and you don't want all the messages to go into Plain. +Or perhaps you want more granular control over which slack threads end up in Plain. + +For that purpose, you have the option to enable **Manual Ingestion Mode**. When enabled, Plain will only pick up the slack threads you specify by adding an emoji reaction. + +You can configure this by going into **`Settings`** > **`Slack`** and selecting `Manual` ingestion mode. You also have the option to specify which emoji reaction you want to use. + +Some considerations to have in mind: + +- A message will be added to Plain only if the reaction is by a Plain workspace user +- You need to add the reaction on the channel message, rather than any of the messages in the slack thread +- Removing the reaction will not delete the thread in Plain. Furthermore, adding it multiple times will not create multiple threads.