diff --git a/integrations/inkeep.mdx b/integrations/inkeep.mdx
index 4b71c10..4707cc5 100644
--- a/integrations/inkeep.mdx
+++ b/integrations/inkeep.mdx
@@ -5,13 +5,13 @@ description: "Description of your new file."
 
 We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace. 
 
-Keep's Smart Assist mode analyzes the ticket you're currently looking at to generate intelligent suggestions to move the ticket forward.
+Keep's Smart Assist mode analyzes the thread you're currently looking at to generate intelligent suggestions to move the conversation forward.
 
 Suggestions can include:
 
-1. Draft Answers: Editable responses that are likely to resolve the ticket.
+1. Draft Answers: Editable responses that are likely to resolve the issue.
 
-2. Quick Links: Relevant sources for the ticket, such as docs, previous support tickets, and Slack threads.
+2. Quick Links: Relevant sources for the issue, such as docs, previous support requests, and Slack threads.
 
 3. Summaries & To-Do's: Summaries of long conversations and actionable remaining to-dos.