From 4f13e666ef3eb20b9fa08034f71eac6377c08bd0 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Fri, 10 Jan 2025 10:06:51 +0000 Subject: [PATCH] Add Inkeep to docs (#156) * Documentation edits made through Mintlify web editor * Documentation edits made through Mintlify web editor * Update inkeep.mdx * Update inkeep.mdx --------- Co-authored-by: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com> Co-authored-by: katedonnellan1 --- integrations/inkeep.mdx | 21 +++++++++++++++++++++ 1 file changed, 21 insertions(+) create mode 100644 integrations/inkeep.mdx diff --git a/integrations/inkeep.mdx b/integrations/inkeep.mdx new file mode 100644 index 0000000..0aa6503 --- /dev/null +++ b/integrations/inkeep.mdx @@ -0,0 +1,21 @@ +--- +title: "Inkeep" +--- + +We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace.  + +Keep's Smart Assist mode analyzes the thread you're currently looking at to generate intelligent suggestions to move the conversation forward. + +Suggestions can include: + +1. Draft Answers: Editable responses that are likely to resolve the issue. + +2. Quick Links: Relevant sources for the issue, such as docs, previous support requests, and Slack threads. + +3. Summaries & To-Do's: Summaries of long conversations and actionable remaining to-dos. + +4. Other: Quick replies, sentiment analysis, and other helpful insights. + +Keep is fully conversational - you can ask for clarifications or even request modifications to suggested answers. + +Check out [Inkeep’s docs](https://docs.inkeep.com/support-tools/agent-copilot/plain) for full setup instructions.