From 3d2b33baf62a4c969407b10b6fb5e1c95531c279 Mon Sep 17 00:00:00 2001 From: Mathias Vagni Date: Thu, 5 Sep 2024 14:05:22 +0100 Subject: [PATCH] Update statuses.mdx Co-authored-by: Jesus --- statuses.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/statuses.mdx b/statuses.mdx index b597c3d..066aafb 100644 --- a/statuses.mdx +++ b/statuses.mdx @@ -22,7 +22,7 @@ A thread will move to this status every time the customer responds to the thread When you have a support request that requires further investigation or work on your side you can set a thread to this status. -This is particularly useful when you have support request that require longer technical investigation or research before getting back to the customer or marking it as done. +This is particularly useful when you have support request that requires longer technical investigation or research before getting back to the customer or marking it as done. ## Close the Loop