3 different ledger types not connecting with Sparrow-1.7.9 v

[DYOR-Labs-Titan]

Hi it is JGX from TG-
None of my 3 Ledgers HW (NanoS, NanoX and Nano S+) can be detected by Sparrow wallet.
BTC app is open before requesting to import HW, also I have tried after the screen dialog ask for it
All HWs are up to date on firmware and drivers.
I am using :

• Norton 360
• Windows 11 Pro 64 bit
• 12 gen Intel core i7, 32 RAM

I have restarted the PC several times , Also, I have used another W11 mini-PC, without any success.
I have used different USB ports , nothing.
The Sparrow log does not shows any USB word, also I re-installed Java

I have used the *.exe and the standalone install, nothing .

Ledger Support shared some basic instructions, but It di not work, they gave up as they advise me to use Electum wallet, which I do not want to use.

Thanks

Titan

[craigraw]

@bigspider any ideas?

I see a similar issue at bitcoin-core/HWI#667, and another user has reported this with a M2 Mac.

[DYOR-Labs-Titan]

Problem was fixed, Norton antivirus issue. I added the solution in TG under JGX. Thanks

[craigraw]

For other who might find this thread:

My Norton Antivirus was blocking all ledger or Sparrow actions. I fixed it by going to :
Norton Settings/ Antivirus/ Data Protector/ Process Exclusions/ Configure/ then Add file