Pi Babysit: address PR #7321 feedback

Author: Sim Pi Agent

apps/sim/content/library/sim-vs-dedicated-chatbot-builders/index.mdx

@@ -50,7 +50,7 @@ Integration depth determines what the chatbot can read, update, or trigger in ex
 
 Sim gives you provider choice inside the workflow, which lets you select a model based on cost, response quality, or task requirements. Sim offers [access to more than 100 models](https://sim.ai) across providers through hosted access and bring-your-own-key connections. Hosted access uses models available through Sim, while BYOK uses credentials from your chosen provider. [Local-model access through Sim Cloud requires Enterprise access](https://sim.ai/pricing), while [self-hosted deployments can connect to Ollama or vLLM](https://docs.sim.ai/platform/costs). For a closer look at these execution modes, see Sim's [BYOK and multi-model guide](https://www.sim.ai/library/byok-multi-model-ai-agent-builder).
 
-Intercom Fin uses an architecture built for customer support. Its Fin AI Engine combines retrieval with the proprietary, support-tuned Apex model, as described in [Intercom's Fin documentation](https://www.intercom.com/help/en/articles/7120684-fin-ai-agent-explained). [Intercom's documentation](https://www.intercom.com/help/en/articles/7120684-fin-ai-agent-explained) does not identify an option to supply your own key or switch among third-party model providers. Intercom Fin provides a packaged support engine. The reviewed material does not document model selection for individual workflows.
+Intercom Fin uses an architecture built for customer support. Its Fin AI Engine combines retrieval with multiple custom models built for customer service, as described in [Intercom's Fin documentation](https://www.intercom.com/help/en/articles/7120684-fin-ai-agent-explained). [Intercom's documentation](https://www.intercom.com/help/en/articles/7120684-fin-ai-agent-explained) does not identify an option to supply your own key or switch among third-party model providers. Intercom Fin provides a packaged support engine. The reviewed material does not document model selection for individual workflows.
 
 Zendesk says its [AI Agents use models developed for customer service](https://www.zendesk.com/service/ai/). [Zendesk does not document BYOK, local execution, or third-party provider selection for AI Agents](https://www.zendesk.com/service/ai/). Its published material describes a packaged customer-service system rather than selectable reasoning models within individual Zendesk AI Agent workflows.