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GDPR Remove Customer Cloud Data

Overview

The GDPR Remove Customer Cloud Data provides a custom script that deletes records from the CI360 identity table via API (e.g customers that rejected gdpr approval or have been replaced in on-prem data). The code takes a list of customer identifiers created on-premise and sends them to the API for deletion. CI360 then removes customer records from CI360 cloud data.

Pre-requisites

  • Base SAS
  • Python for token generation
  • Database and libname credentials
  • CI360 gateway host and access point credentials
  • Table with records for deletion (i.e. CI360_GDPR_DELETE table) including rules on when to delete the records
  • Scheduling software (optional) (i.e Cron, LSF)

Installation

When implementing this process, you will need to review and/or adjust the following:

  1. Download the project files into the on-premise server.
  2. Create an Access Point in the CI 360 UI and get the tenant ID and secret for your JWT authentication.
  3. Edit the initialize_parameters.sas file and update tenant, database, and other relevant variables.
  4. Edit the following codes to reflect the appropriate logic to identify data for GDPR processing:
    • gdpr_delete_run.sas - lines 15 to 22
    • gdpr_delete.sas - lines 18 to 24, 31 to 38
  5. Run initial tests for gdpr_delete_exec.sas. Ensure that identities were previously uploaded to CI360 and that table pre-requisites have the proper data. Deletion of identity records may be checked via the CI360 UI through Configuration > General Settings > Content Delivery > Diagnostics.
  6. Schedule gdpr_delete_exec.sas as needed.

File Overview

The following files are included in the main folder of this project:

  • initialize_parameters.sas

    • Contains sensitive information like user names, passwords, and the database LIBNAME statement.
    • MUST be customized for all customers.

  • gdpr_delete_exec.sas

    • Standard .sas file executed on the command line to run the process

  • gdpr_delete.sh

    • shell script for the gdpr delete process
    • script can be scheduled to run regularly through the available scheduling software (i.e. Cron)

Code included in the macro folder:

  • check_tables_ddl.sas

    • code to initialize required tables for the project (TABLE_ADMIN, CI360_EVENT_LOG, CI360_GDPR_DELETE)

  • gdpr_delete_run.sas

    • performs the initial checks on availability of tables for the gdpr delete process
    • checks the readiness of the CMDM.CI360_GDPR_DELETE table. Also checks if the GDPR_delete process was ran for the day. Script will continue only if the script has not been executed for the day.

  • gdpr_delete.sas

    • main code for the gdpr_delete process
    • reads the corresponding data from the table CMDM.CI360_GDPR_DELETE and uses proc HTTP to send them in JSON format to the Cloud.

Customer-Specific Variables

These variables should always be updated based on your customer environment.

Variable Default Value Description
CI360_server custom CI360 Server path
DSC_TENANT_ID custom Tenant ID shown on Access Point in 360 UI
DSC_SECRET_KEY custom Access Point secret generated in 360 UI
diBatchControlIn TABLE_ADMIN Administration table that contains status of table updates
gdprDeleteTable CI360_GDPR_DELETE Table containing subject_ids for deletion
eventLogTable CI360_EVENT_LOG Event log table where gdpr delete process logs will be written
IB_METADATALIB CMDM Inbound data metadata library
IB_DBOLIB CMDM Inbound data library
IB_STAGELIB CMDM Staging library source of the gdpr delete table

Additional Resources

SAS Help Centre