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[bug] Cannot complete transactions when using Ledger #1670

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JacobHomanics opened this issue Aug 16, 2024 · 10 comments
Open

[bug] Cannot complete transactions when using Ledger #1670

JacobHomanics opened this issue Aug 16, 2024 · 10 comments
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@JacobHomanics
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I used to be able to use my Ledger device through the Rainbow interface perfectly fine.

Suddenly a few weeks back, I can no longer complete transactions with my connected Ledger.

When I click on the "Write" button on etherscan, then it opens the popup to confirm the transaction details. When I press "Sign on your...", it provides me with this error:
Screenshot 2024-08-16 at 1 58 38 PM

@rainbow-me rainbow-me deleted a comment Aug 19, 2024
@DanielSinclair
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@Hotmanics Can confirm your issue. I believe this is related to a recent upgrade to Ledger firmware. We are investigating this related to Ledger Flex and Ledger Stax devices, which also include these firmware changes. Hoping to have progress this week, but it is our recommendation to avoid updating devices for the time being. LedgerHQ/ledger-live#7611

@DanielSinclair DanielSinclair added the bug Something isn't working label Aug 19, 2024
@netdragonx
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+1. This also affects Nano S. No issues on MM/Rabby, so my gut is maybe there is a difference in Rainbow worth looking into?

@DanielSinclair
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This issue should now be resolved on the latest release. If you're still seeing issues, try to upgrade your Ledger firmware to ensure your device is compatible with Ledger's recent SDK changes. Let me know if you still happen to see any issues!

@JacobHomanics
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JacobHomanics commented Nov 1, 2024

This issue should now be resolved on the latest release. If you're still seeing issues, try to upgrade your Ledger firmware to ensure your device is compatible with Ledger's recent SDK changes. Let me know if you still happen to see any issues!

Anything special to update the browser extension?

Thanks!

@JacobHomanics
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Still seem to be getting errors with latest ledger firmware

Screenshot 2024-11-01 at 2 59 38 PM Screenshot 2024-11-01 at 2 59 49 PM

@DanielSinclair
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@JacobHomanics Which dApp and type of transaction were you attempting to sign in that scenario? Will investigate!

@JacobHomanics
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@JacobHomanics Which dApp and type of transaction were you attempting to sign in that scenario? Will investigate!

I was simply trying to send Eth on Optimism to another address!

@netdragonx
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netdragonx commented Nov 4, 2024 via email

@JacobHomanics
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Noticed in your screenshot that Brave has a pending update. I’d try updating first before getting deeper into troubleshooting. Sent from Proton Mail for iOS

On Mon, Nov 4, 2024 at 11:04 AM, Jacob Homanics < @.(mailto:On Mon, Nov 4, 2024 at 11:04 AM, Jacob Homanics < wrote: > @.(https://github.com/JacobHomanics) Which dApp and type of transaction were you attempting to sign in that scenario? Will investigate! I was simply trying to send Eth on Optimism to another address! — Reply to this email directly, [view it on GitHub](#1670 (comment)), or unsubscribe. You are receiving this because you commented.Message ID: @.***>

I just updated to the latest Brave and still facing the issue.

@JacobHomanics
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Screenshot 2024-11-04 at 9 25 45 PM Screenshot 2024-11-04 at 9 25 51 PM Screenshot 2024-11-04 at 9 28 18 PM Screenshot 2024-11-04 at 9 28 52 PM Screenshot 2024-11-04 at 9 29 32 PM Screenshot 2024-11-04 at 9 30 35 PM

@DanielSinclair DanielSinclair reopened this Dec 4, 2024
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