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System lock-ups on AMD Ryzen APUs with AMD Radeon graphics #342

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cantamar opened this issue Mar 16, 2025 · 1 comment
Open

System lock-ups on AMD Ryzen APUs with AMD Radeon graphics #342

cantamar opened this issue Mar 16, 2025 · 1 comment

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@cantamar
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Looks like we have isolated the problem with ZapZap crashing and hanging the interface down to the AMD Ryzen APUs with integrated AMD Radeon graphics.

After pasting images, or dragging files into the interface, the interface locks up and the desktop stops working, needing to turn off the computer.

We have been trying different system configurations but so far the crashes happen on:

AMD Ryzen 2500u with Vega 8 integrated graphics
AMD Ryzen 5600u with Vega 7 integrated graphics

It does not happen on systems with Intel integrated graphics so far.

Can other users share their experience? Maybe helping out Rafael?

Best regards,

@rafatosta
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Please send the logs presented at the terminal.

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