Incorrect billing refund request

[krishnagermany]

My account cloudspace was completely wiped by itself without any warning, the last active status traceable through my deployed app's last active status was 20 December 2024, but I have been billed for the subsequent 3 months even though there was no cloudspace deployments. Please check and refund. Invoice numbers: 8FF8575C-0004, 8FF8575C-0005, 8FF8575C-0006, 8FF8575C-0007

[sahil-lakhwani]

Hey @krishnagermany , we are taking a look at this and shall get back to you ASAP.

[krishnagermany]

Thanks, any update ?

[krishnagermany]

@sahil-lakhwani update please

[supreeth90]

@krishnagermany we have triggered refund for all those invoices. You should have the money back in 5-10 days. Sorry for the delay.