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"provider owner was not found" error prevents from connecting to OMERO #26

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Rdornier opened this issue Sep 18, 2024 · 2 comments
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@Rdornier
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I experienced a weird issue with my credentials. When I try to connect to our OMERO server, QuPath throws me the following error and message

14:33:21.639	[ForkJoinPool.commonPool-worker-63]	ERROR	qupath.ext.omero.core.entities.repositoryentities.Server	The provided owner was not found in the list returned by the server

connection-issue-provider-not-found

  • Case 1 : if I hadn't check the box Enable logging in as a public user, I'm not able to access any data from the server (and any time I try to connect from the Manage server connection menu, I get this message)
  • Case 2 : if I had check the box, trying again to connect brings me to the browser, wihtout being logged-in. However, in that case, I have access to absolutely every data from the database. I don't know if it is because I'm admin and somehow my credentials were actually used to create a specific security context which is then used by the public session, or if it is a default config when enabling the public user which, in that case, should be avoided.

connection-issue-connected-public-user
connection-issue-connected-public-user-browser

Unforunately, I didn't manage to reproduce this bug with another account ; only mine has such trouble. I already tested with another omero server and it worked properly.

@Rylern
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Rylern commented Sep 20, 2024

I wasn't able to reproduce the issue. Do you see your account on https://omero.epflf.ch/api/v0/m/experimenters/?

@Rdornier
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Yes, I can see my account there

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