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Hangs on download window #21355

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lucassilvas1 opened this issue Sep 17, 2024 · 11 comments
Closed

Hangs on download window #21355

lucassilvas1 opened this issue Sep 17, 2024 · 11 comments
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Not an issue User error, problem unrelated to qBittorrent, feature already implemented, etc

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@lucassilvas1
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qBittorrent & operating system versions

qBittorrent: 4.6.7 x64
OS: Windows 10 Pro 22H2 x64

What is the problem?

qBittorrent freezes when I try to expand a specific directory in the download window.
Here's a short video that shows exactly how to reproduce the problem, just keep in mind that the cursor in the video is in shifted to the top left for some reason, the program freezes as soon as I click on the expand button:

lPq6eYWUlo.mp4

Steps to reproduce

  1. Search for "atonement 2007" in the search tab;
  2. Double click Atonement 2007 1080p Blu-ray AVC DTS-HD MA 5 1-TAG (largest file available);
  3. Try to expand the STREAM directory inside BDMV;

The program should freeze at that point. I'm not sure why it happens with the STREAM folder specifically. Maybe it's because of the number of files? The size?
Here's the download URL of the torrent in the video: https://limetor.com/Atonement-2007-1080p-Blu-ray-AVC-DTS-HD-MA-5-1-TAG-torrent-18301288.html

Additional context

No response

Log(s) & preferences file(s)

qBittorrent.log:

(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Paid.in.Full.2002.1080p.BluRay.x264-PSYCHD"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Cant.Get.You.Out.Of.My.Head.S01.1080p.iP.WEBRip.AAC2.0.x264-NTb[eztv.re]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "A.History.of.Violence.2005.1080p.BluRay.Remux.TrueHD.5.1"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Thief.1981.1080p.BluRay.Remux.DTS-HD.2.0"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Silo.S01E06.The.Relic.2160p.ATVP.WEBMux.HDR.ITA.ENG.DDP5.1.Atmos.H.265-BlackBit.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "RED.2010.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Capernaum.2018.PROPER.LIMITED.1080p.BluRay.x264-USURY[rarbg]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Greatest.Beer.Run.Ever.2022.WEB-DL.2160p.HDR.seleZen.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Snowden.2016.1080p.BluRay.x264.DTS-HD.MA.5.1-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Good.Morning.Vietnam.1987.25th.Anniv.Bluray.1080p.DTS-HD.x264-Grym"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Day.After.Tomorrow.2004.2160p.WEB-DL.x265.10bit.HDR.DTS-HD.MA.5.1-NOGRP"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Silo.S01E04.HDR.2160p.WEB.H265-CAKES[rarbg]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Superbad.2007.UNRATED.1080p.BluRay.x264-WPi"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "CODA.2021.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.5.1-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Hope.2019.BDRip.1080p.seleZen.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Me.Before.You.2016..BluRay.REMUX.AVC.DTS-HD.MA.5.1-EPSiLON.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Spotlight 2015 REMUX 1080p Blu-ray AVC DTS-HD MA 5 1-LEGi0N"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Manhunter.1986.DC.1080p.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-EPSiLON [HONE].mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Danger.Close.The.Battle.of.Long.Tan.2019.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTG[EtHD]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Outlander.S01.1080p.AMZN.WEBRip.DDP5.1.x265-SiGMA[rartv]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Silo.S01E09.HDR.2160p.WEB.H265-NHTFS[TGx]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Project.X.2012.BDRip.1080p.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "DASBOOT_BD_BLUEBIRD"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Favourite.2018.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Tesis.1996.1080p.Bluray.DTS.x264-GCJM.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Tucker and Dale vs. Evil (2010) (1080p BluRay x265 HEVC 10bit AAC 5.1 RZeroX)"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.China.Hustle.2017.1080p.WEB.x264-SKGTV"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Devil.We.Know.2018.1080p.NF.WEBRip.DDP5.1.x264-NTG"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Wag the Dog 1997 WEBdl ITA ENG 1080p x265 Paso77.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Get.Smart.2008.1080p.BluRay.x264-CiNEFiLE"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Night.House.2020.BDREMUX.1080p.seleZen.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "In.a.Better.World.2010.Bluray.1080p.DTS-HD.x264-Grym"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Road.2009.BluRay.1080p.DTS-HD.MA.5.1.AVC.REMUX-FraMeSToR"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Closer.2004.1080p.BD-Remux.Rus.Eng.HDCLUB"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Post.2017.2160p.UHD.BluRay.X265-IAMABLE"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Rabbit.Hole.S01E01.HDR.2160p.WEB.H265-GGEZ[rarbg]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Crazies.2010.1080p.BDRip-envy"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Pretty.Woman.1990.2160p.Dolby.Vision.And.HDR10.ENG.GER.And.ESP.LATINO.DTS-HD.Master.DDP5.1.DV.x265.MKV-BEN.THE..mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Rush.Hour.1998.1080p.BluRay.x264-Japhson"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Cunk.On.Earth.S01.1080p.iP.WEBRip.AAC2.0.x264-PlayWEB[rartv]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Anchorman.The.Legend.of.Ron.Burgundy.2004.1080p.BluRay.x264.DTS-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Invisible.Man.2020.BDREMUX.1080p.seleZen.mkv"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Cars.3.2017.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Taken.2008.1080p.BluRay.x264-REFiNED"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Captain Fantastic 2016 1080p BluRay x264 Multi DTSHD 5.1 -DDR"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.12th.Man.2017.1080p.BluRay.x264-CiNEFiLE[rarbg]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Ratatouille.2007.2160p.BluRay.REMUX.HEVC.TrueHD.7.1.Atmos-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Leftovers.S01.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-NOGRP[rartv]"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Little.Children.2006.1080p.AMZN.WEBRip.DD5.1.x264-monkee"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Harry.Potter.and.the.Deathly.Hallows.Part.1.2010.PROPER.2160p.BluRay.REMUX.HEVC.DTS-X.7.1-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "The.Mist.2007.1080p.BluRay.x264.DTS-FGT"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Girl.Interrupted.1999.1080p.BluRay.x264.DTS-NOGRP"
(N) 2024-09-17T16:14:52 - Restored torrent. Torrent: "Boardwalk.Empire.S02.1080p.BluRay.X264-MIXED[rartv]"
(I) 2024-09-17T16:14:52 - IP geolocation database loaded. Type: DBIP-Country-Lite. Build time: Sat Aug 31 21:47:20 2024.
(I) 2024-09-17T16:14:53 - Detected external IP. IP: "xxx"
(I) 2024-09-17T16:14:53 - Detected external IP. IP: "xxx"
(I) 2024-09-17T16:14:53 - Python detected, executable name: 'python', version: 3.12.2
(W) 2024-09-17T16:17:28 - UPnP/NAT-PMP port mapping failed. Message: "could not map port using UPnP: no router found"
(W) 2024-09-17T16:17:28 - UPnP/NAT-PMP port mapping failed. Message: "could not map port using UPnP: no router found"
@xavier2k6
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@lucassilvas1 Can't reproduce the freeze/hang with 4.6.7, have you updated your plug-ins?

@xavier2k6 xavier2k6 added the Waiting info Waiting for participants to supply more info/fulfill template requirements label Sep 17, 2024
@lucassilvas1
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@lucassilvas1 Can't reproduce the freeze/hang with 4.6.7, have you updated your plug-ins?

I had not. However, I just tried it again after updating plugins and restarting, still freezes.

@stalkerok
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I can't reproduce it.
There is an assumption that some program installed in the system causes this behavior. Analogous to Alcohol 120%.

@lucassilvas1
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I can't reproduce it. There is an assumption that some program installed in the system causes this behavior. Analogous to Alcohol 120%.

You mean this is a known issue? If so, can you link me to the issue? I couldn't find it.

@stalkerok
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There is a similar issue caused by a third-party program, but it's not a qBittorrent issue. At least the behavior is similar.

@lucassilvas1
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There is a similar issue caused by a third-party program, but it's not a qBittorrent issue. At least the behavior is similar.

Can you tell me more about this? What program?

@xavier2k6 xavier2k6 added Can't reproduce Issues that cannot be reproduced and removed Waiting info Waiting for participants to supply more info/fulfill template requirements labels Sep 17, 2024
@lucassilvas1
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Alcohol 120%

I didn't think that was the name of the program, and no, I don't have that installed. I did notice that I also can't open the "Open with" submenu on context menus in file explorer, so it's not a qBittorrent problem.

@xavier2k6
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It is not related to Alcohol 120%, there are no *.mds/*mdf files in that torrent.

@lucassilvas1 The STREAM folder contains *.m2ts files so perhaps you may want to update your media player/codecs etc.

I did notice that I also can't open the "Open with" submenu on context menus in file explorer, so it's not a qBittorrent problem.

Perhaps, you might want to open an elevated command prompt & run sfc /scannow

@lucassilvas1
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It is not related to Alcohol 120%, there are no *.mds/*mdf files in that torrent.

@lucassilvas1 The STREAM folder contains *.m2ts files so perhaps you may want to update your media player/codecs etc.

I did notice that I also can't open the "Open with" submenu on context menus in file explorer, so it's not a qBittorrent problem.

Perhaps, you might want to open an elevated command prompt & run sfc /scannow

I've had this problem before and never figured out exactly what causes it. Restarting the PC seems to solve it temporarily, but it always comes back, sometimes in a few days, sometimes a few months. I've tried all sorts of solutions I found online, including sfc /scannow. I've also tried deleting the media player that I use (MPC-BE) and using VLC instead, but that didn't help.
Short of reinstalling Windows, I'm not sure what to do. Thanks anyway.

@xavier2k6
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@lucassilvas1 Well you may need to check your drive(s) & RAM etc.

@xavier2k6
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Closing as qBittorrent not at fault here.

@xavier2k6 xavier2k6 closed this as not planned Won't fix, can't repro, duplicate, stale Sep 28, 2024
@xavier2k6 xavier2k6 added Not an issue User error, problem unrelated to qBittorrent, feature already implemented, etc and removed Can't reproduce Issues that cannot be reproduced labels Sep 28, 2024
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