Not able unblock Windows device

[OneAn9ryN00b]

System Health details

System Information

version	core-2024.12.5
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.13.0
os_name	Linux
os_version	6.6.66-haos
arch	x86_64
timezone	America/New_York
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	4979
Installed Version	2.0.1
Stage	running
Available Repositories	1497
Downloaded Repositories	28

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 14.1
update_channel	stable
supervisor_version	supervisor-2024.12.0
agent_version	1.6.0
docker_version	27.2.0
disk_total	457.7 GB
disk_used	36.1 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	generic-x86-64
supervisor_api	ok
version_api	ok
installed_addons	Samba share (12.3.2), Home Assistant Google Drive Backup (0.112.1), Node-RED (18.1.1), Studio Code Server (5.17.3), Terminal & SSH (9.16.0), InfluxDB (5.0.1), Grafana (10.2.2), Cloudflared (5.2.3), ESPHome Device Builder (2024.12.1), TasmoAdmin (0.31.2), Network UPS Tools (0.14.0)

Dashboards

dashboards	7
resources	14
views	29
mode	storage

Recorder

oldest_recorder_run	December 10, 2024 at 2:54 AM
current_recorder_run	December 20, 2024 at 12:02 PM
estimated_db_size	811.93 MiB
database_engine	sqlite
database_version	3.45.3

Checklist

• I have enabled debug logging for my installation.
• I have filled out the issue template to the best of my ability.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of currently previous issues..

Describe the issue

I'm not able unblock Windows device that is already set to block. I however can block it successfully from the Integration. It also shows correct screentime in the sensors section of the integration, so I know the integration is set up properly, and connected to my account. But unblocking the Windows PC gives me a popup error: Failed to perform the action switch/turn_off. ('HTTP Error', 500, "Internal Server Error".

Ironically. when I go in the actual Family Safety app, and unblock the PC, it shows up in the logs of the Integration that its been unblocked.

This has always been present, and never working for me in previous versions, so its not isolated to this newest version. So I don't know if its something else going on with my account. I have un-installed and re-installed the integration a couple of times in my troubleshooting, but so far same results. Just wondering if there's anything else i can try, or look at. I can provide more logs if needed.

Reproduction steps

1.Clicking on the switch to off on the "Block Windows" automatically produces the HTTP Error.

Debug logs

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:245
integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 12:07:37 PM (3 occurrences)
Last logged: 12:11:01 PM

[140302400486512] Unexpected exception
[140302423064240] Unexpected exception
[140302424046704] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 245, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<7 lines>...
    )
    ^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2802, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2845, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1007, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
        hass, entity, func, data, call.context
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1079, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/config/custom_components/family_safety/switch.py", line 117, in async_turn_off
    await self._disable_override()
  File "/config/custom_components/family_safety/entity_base.py", line 144, in _disable_override
    await self._account.override_device(self._platform, OverrideType.CANCEL)
  File "/usr/local/lib/python3.13/site-packages/pyfamilysafety/account.py", line 150, in override_device
    response = await self._api.send_request(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<7 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/pyfamilysafety/api.py", line 116, in send_request
    raise HttpException("HTTP Error", response.status, await response.text())
pyfamilysafety.exceptions.HttpException: ('HTTP Error', 500, '"Internal Server Error"')

Diagnostics dump

config_entry-family_safety-01JD969PA4XNXNASMRM5VBKRHJ.json