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500 error when trying to "Block x" #63

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4 tasks done
tucker87 opened this issue Nov 15, 2024 · 6 comments
Open
4 tasks done

500 error when trying to "Block x" #63

tucker87 opened this issue Nov 15, 2024 · 6 comments

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@tucker87
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System Health details

System Information

version core-2024.11.1
installation_type Home Assistant Container
dev false
hassio false
docker true
user root
virtualenv false
python_version 3.12.4
os_name Linux
os_version 6.8.0-47-generic
arch x86_64
timezone America/New_York
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
HACS Data ok
GitHub API Calls Remaining 5000
Installed Version 2.0.1
Stage running
Available Repositories 1462
Downloaded Repositories 8
Home Assistant Cloud
logged_in true
subscription_expiration July 18, 2025 at 8:00 PM
relayer_connected true
relayer_region us-east-1
remote_enabled false
remote_connected false
alexa_enabled true
google_enabled true
cloud_ice_servers_enabled true
remote_server us-east-1-4.ui.nabu.casa
certificate_status ready
instance_id 403f1467f6c74ded8ac5a45b314c4d8a
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Dashboards
dashboards 3
resources 2
views 1
mode storage
Recorder
oldest_recorder_run November 6, 2024 at 11:57 PM
current_recorder_run November 13, 2024 at 5:22 AM
estimated_db_size 142.91 MiB
database_engine sqlite
database_version 3.45.3
Sonoff
version 3.8.1 (ffa7e22)
cloud_online 1 / 2
local_online 1 / 1

Checklist

  • I have enabled debug logging for my installation.
  • I have filled out the issue template to the best of my ability.
  • This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
  • This issue is not a duplicate issue of currently previous issues..

Describe the issue

Two different kids accounts. Either one, when I tried to turn on/off a block option I get this 500.

Reproduction steps

  1. Click any of these
    image

Debug logs

2024-11-14 23:08:54.202 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration nodered which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:08:54.207 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:08:54.209 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration sonoff which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:08:54.212 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration emporia_vue which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:08:54.215 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration family_safety which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:08:54.219 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration midea_dehumidifier_lan which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:08:54.223 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration frigate which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-11-14 23:09:00.978 WARNING (MainThread) [hass_nabucasa.cloud_api] Fetched https://alexa-api.nabucasa.com/access_token (400) 
2024-11-14 23:09:06.983 DEBUG (MainThread) [custom_components.family_safety] Got request to setup entry.
2024-11-14 23:09:13.319 WARNING (MainThread) [kasa.discover] Got unsupported connection type: {'device_family': 'SMART.IPCAMERA', 'encryption_type': 'AES', 'https': True}
2024-11-14 23:09:13.380 WARNING (MainThread) [kasa.discover] Got unsupported connection type: {'device_family': 'SMART.IPCAMERA', 'encryption_type': 'AES', 'https': True}
2024-11-14 23:09:13.387 WARNING (MainThread) [kasa.discover] Got unsupported connection type: {'device_family': 'SMART.IPCAMERA', 'encryption_type': 'AES', 'https': True}
2024-11-14 23:09:13.414 WARNING (MainThread) [kasa.discover] Got unsupported connection type: {'device_family': 'SMART.IPCAMERA', 'encryption_type': 'AES', 'https': True}
2024-11-14 23:09:14.161 ERROR (MainThread) [custom_components.midea_dehumidifier_lan.hub] Error 'Timeout while connecting to appliance 192.168.2.224:6445' while setting up appliance 000000P0000000Q1B88C29FBB2380000, full configuration {'broadcast_address': ['255.255.255.255'], 'debug': False, 'devices': [{'api_version': 3, 'discovery': 'LAN', 'id': '14733455818****', 'ip_address': '192.168.2.224', 'name': 'Frozone', 'token': '********************************************************************************************************************************', 'token_key': '****************************************************************', 'type': '0xac', 'unique_id': '000000P0000000Q1B88C29FB********'}, {'api_version': 3, 'discovery': 'WAIT', 'id': '15063309356****', 'ip_address': '0.0.0.0', 'name': 'Dehumidifier 2', 'token': '', 'token_key': '', 'ttl': 5, 'type': '0xA1', 'unique_id': '000000P0000000Q12459E57B********'}, {'api_version': 3, 'discovery': 'WAIT', 'id': '14183700000****', 'ip_address': '0.0.0.0', 'name': 'Dehumidifier', 'token': '', 'token_key': '', 'ttl': 5, 'type': '0xA1', 'unique_id': '000000P0000000Q1A0681CB1********'}], 'include': ['0xa1', '0xac'], 'mobile_app': 'MSmartHome', 'password': '**************', 'scan_interval': 15, 'username': '****************'}
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/midea_beautiful/lan.py", line 1011, in appliance_state
    response = sock.recv(512)
               ^^^^^^^^^^^^^^
TimeoutError: timed out

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/midea_dehumidifier_lan/hub.py", line 210, in async_discover_device
    appliance = await self.hass.async_add_executor_job(
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/midea_dehumidifier_lan/util.py", line 208, in appliance_state
    return midea_beautiful_api.appliance_state(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/midea_beautiful/lan.py", line 1023, in appliance_state
    raise MideaNetworkError(
midea_beautiful.exceptions.MideaNetworkError: Timeout while connecting to appliance 192.168.2.224:6445
2024-11-14 23:09:14.224 WARNING (MainThread) [custom_components.midea_dehumidifier_lan.hub] Device may be offline or unreachable, trying again later. Unable to get state of device Frozone: Timeout while connecting to appliance 192.168.2.224:6445
2024-11-14 23:09:14.253 DEBUG (MainThread) [custom_components.family_safety] Login successful, setting up coordinator.
2024-11-14 23:09:19.293 WARNING (MainThread) [homeassistant.components.climate] Entity None (<class 'custom_components.midea_dehumidifier_lan.climate.AirConditionerEntity'>) does not set ClimateEntityFeature.TURN_OFF but implements the turn_off method. Please create a bug report at https://github.com/nbogojevic/homeassistant-midea-air-appliances-lan/issues
2024-11-14 23:09:19.294 WARNING (MainThread) [homeassistant.components.climate] Entity None (<class 'custom_components.midea_dehumidifier_lan.climate.AirConditionerEntity'>) does not set ClimateEntityFeature.TURN_ON but implements the turn_on method. Please create a bug report at https://github.com/nbogojevic/homeassistant-midea-air-appliances-lan/issues
2024-11-14 23:09:19.294 WARNING (MainThread) [homeassistant.components.climate] Entity None (<class 'custom_components.midea_dehumidifier_lan.climate.AirConditionerEntity'>) implements HVACMode(s): off, auto, cool, heat, dry, fan_only and therefore implicitly supports the turn_on/turn_off methods without setting the proper ClimateEntityFeature. Please create a bug report at https://github.com/nbogojevic/homeassistant-midea-air-appliances-lan/issues
2024-11-14 23:09:19.690 WARNING (ImportExecutor_0) [homeassistant.core] Config was used from frigate, this is a deprecated alias which will be removed in HA Core 2025.11. Use homeassistant.core_config.Config instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.726 WARNING (ImportExecutor_0) [homeassistant.components.media_player.const] MEDIA_CLASS_DIRECTORY was used from frigate, this is a deprecated constant which will be removed in HA Core 2025.10. Use MediaClass.DIRECTORY instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.738 WARNING (ImportExecutor_0) [homeassistant.components.media_player.const] MEDIA_CLASS_IMAGE was used from frigate, this is a deprecated constant which will be removed in HA Core 2025.10. Use MediaClass.IMAGE instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.746 WARNING (ImportExecutor_0) [homeassistant.components.media_player.const] MEDIA_CLASS_MOVIE was used from frigate, this is a deprecated constant which will be removed in HA Core 2025.10. Use MediaClass.MOVIE instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.763 WARNING (ImportExecutor_0) [homeassistant.components.media_player.const] MEDIA_CLASS_VIDEO was used from frigate, this is a deprecated constant which will be removed in HA Core 2025.10. Use MediaClass.VIDEO instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.775 WARNING (ImportExecutor_0) [homeassistant.components.media_player.const] MEDIA_TYPE_IMAGE was used from frigate, this is a deprecated constant which will be removed in HA Core 2025.10. Use MediaType.IMAGE instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.787 WARNING (ImportExecutor_0) [homeassistant.components.media_player.const] MEDIA_TYPE_VIDEO was used from frigate, this is a deprecated constant which will be removed in HA Core 2025.10. Use MediaType.VIDEO instead, please report it to the author of the 'frigate' custom integration
2024-11-14 23:09:19.928 WARNING (MainThread) [homeassistant.helpers.frame] Detected that custom integration 'nodered' registers an entity service with a non entity service schema which will stop working in HA Core 2025.9 at custom_components/nodered/switch.py, line 62: platform.async_register_entity_service(, please create a bug report at https://github.com/zachowj/hass-node-red/issues
2024-11-14 23:09:25.661 DEBUG (MainThread) [custom_components.family_safety.coordinator] Finished fetching Microsoft Family Safety data in 6.340 seconds (success: True)
2024-11-14 23:10:21.389 ERROR (MainThread) [custom_components.midea_dehumidifier_lan.appliance_coordinator] Error fetching Frozone data: Unable to get state of device Frozone: Timeout while connecting to appliance 192.168.2.224:6445

Pretty sure everything above this is noise. The Midea stuff is because we've just unplugged them recently.
-----


2024-11-14 23:10:30.885 DEBUG (MainThread) [custom_components.family_safety.coordinator] Finished fetching Microsoft Family Safety data in 5.724 seconds (success: True)
2024-11-14 23:10:41.013 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [130750542153616] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 245, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2802, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2845, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1007, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1079, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/config/custom_components/family_safety/switch.py", line 117, in async_turn_off
    return await self._disable_override()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/family_safety/entity_base.py", line 115, in _disable_override
    await self._account.override_device(self._platform, OverrideType.CANCEL)
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/account.py", line 153, in override_device
    response = await self._api.send_request(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/api.py", line 103, in send_request
    raise HttpException("HTTP Error", response.status, await response.text())
pyfamilysafety.exceptions.HttpException: ('HTTP Error', 500, '"Internal Server Error"')
2024-11-14 23:10:43.715 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [130750542153616] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 245, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2802, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2845, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1007, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1079, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/config/custom_components/family_safety/switch.py", line 113, in async_turn_on
    return await self._enable_override()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/family_safety/entity_base.py", line 110, in _enable_override
    await self._account.override_device(self._platform, OverrideType.UNTIL, valid_until=until)
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/account.py", line 153, in override_device
    response = await self._api.send_request(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/api.py", line 103, in send_request
    raise HttpException("HTTP Error", response.status, await response.text())
pyfamilysafety.exceptions.HttpException: ('HTTP Error', 500, '"Internal Server Error"')
2024-11-14 23:10:45.723 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [130750542153616] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 245, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2802, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2845, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1007, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1079, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/config/custom_components/family_safety/switch.py", line 113, in async_turn_on
    return await self._enable_override()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/family_safety/entity_base.py", line 110, in _enable_override
    await self._account.override_device(self._platform, OverrideType.UNTIL, valid_until=until)
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/account.py", line 153, in override_device
    response = await self._api.send_request(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/api.py", line 103, in send_request
    raise HttpException("HTTP Error", response.status, await response.text())
pyfamilysafety.exceptions.HttpException: ('HTTP Error', 500, '"Internal Server Error"')
2024-11-14 23:10:48.382 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [130750542153616] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 245, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2802, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2845, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1007, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1079, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/config/custom_components/family_safety/switch.py", line 113, in async_turn_on
    return await self._enable_override()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/family_safety/entity_base.py", line 110, in _enable_override
    await self._account.override_device(self._platform, OverrideType.UNTIL, valid_until=until)
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/account.py", line 153, in override_device
    response = await self._api.send_request(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyfamilysafety/api.py", line 103, in send_request
    raise HttpException("HTTP Error", response.status, await response.text())
pyfamilysafety.exceptions.HttpException: ('HTTP Error', 500, '"Internal Server Error"')

Diagnostics dump

I cannot find this. :(
@pantherale0
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Owner

Hi,

Can you try the beta version please?

https://github.com/pantherale0/ha-familysafety/releases/tag/2024.12.0b0

@tucker87
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Author

Issue still present with 2024.12.0b1.

@pantherale0
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Owner

This is very odd as I can't replicate it, something specific to your account perhaps.

@tucker87
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Author

tucker87 commented Nov 17, 2024 •
edited
Loading

image
I updated both boys PC to Windows 11 and renamed them.

I am able to see the block status change. But still get a 500 when I try to change it via the integration.

500 error does seem to indicate something up with my account, not the request. 😢

EDIT:

Logger: custom_components.family_safety.coordinator
Source: helpers/update_coordinator.py:414
integration: Microsoft Family Safety ([documentation](https://github.com/pantherale0/ha-familysafety), [issues](https://github.com/pantherale0/ha-familysafety/issues))
First occurred: 8:45:01 PM (9 occurrences)
Last logged: 10:31:38 PM

    Error fetching Microsoft Family Safety data: Error communicating with API Connection timeout to host https://mobileaggregator.family.microsoft.com/api/v1/Spending/1055519044729996
    Error fetching Microsoft Family Safety data: Error communicating with API Connection timeout to host https://mobileaggregator.family.microsoft.com/api/v1/devicelimits/1055519044729996/overrides
    Error fetching Microsoft Family Safety data: Error communicating with API Connection timeout to host https://mobileaggregator.family.microsoft.com/api/v4/activityreport/deviceScreenTimeUsage/985154654620021?beginTime=2024-11-16T00:00:00-0500&endTime=2024-11-16T23:59:59-0500&topDeviceCount=4
    Error fetching Microsoft Family Safety data: Error communicating with API Connection timeout to host https://mobileaggregator.family.microsoft.com/api/v1/Spending/985154654620021
    Error fetching Microsoft Family Safety data: Error communicating with API Connection timeout to host https://mobileaggregator.family.microsoft.com/api/v1/devicelimits/985154654620021/overrides

I'm also getting consistent "x became unavailable" messages. And the App has been extremely slow. So maybe my account is royally broken.

@tucker87
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Author

Tried to run the Python package to see if I could figure out what was going on but I just get this error.

ImportError: cannot import name 'main' from 'pyfamilysafety'

@pantherale0
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Owner

Hi @tucker87 you need to run the test.py file from the package repo, I have not implemented a cli in the module itself. That being said, you'll need to adjust the code in that file to call the right function and parameters to block a device.

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@tucker87 @pantherale0