Unable to register and log in

[khanh-duy-003]

Question

when I signed up and received the message: Your account requires further verification. Please contact [email protected] to complete your registration. help me please

[pawlean]

Hi @khanh-duy-003!

Have you contacted us via [email protected]? If so, our team will get back to you shortly.

[khanh-duy-003]

Contacted but received a message that the email does not exist. Please contact me for help

[pawlean]

I flagged this internally, and found there is an issue from our side. We're working on fixing this now. Thanks for your patience!

Update: false alarm! It looks like it may be an issue with your email. Can you email us from another address? @khanh-duy-003

[khanh-duy-003]

Hi! Contacted but received a message that the email does not exist. Please contact me for help Vào Th 2, 1 thg 7, 2024 vào lúc 23:12 Pauline P. Narvas < ***@***.***> đã viết:

…

Hi @khanh-duy-003 <https://github.com/khanh-duy-003>! Have you contacted us via ***@***.***? If so, our team will get back to you shortly. — Reply to this email directly, view it on GitHub <#7341 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AZEX4DECRVE5XPGEGHPFUYTZKF5XXAVCNFSM6AAAAABKFWBZKWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TSMRXGUYDI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[CCTSCompany]

Hi @pawlean! How long does it usually take to hear back from [email protected]? I sent them an email on 6/28 and still haven't got any response. Got the same issue ("couldn't complete sign-up" etc). No messages about non-existing email though.

[CCTSCompany]

Just got a response, all good!

[pawlean]

Thanks @CCTSCompany!

[github-actions[bot]]

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