Unable to connect to Android 10.0 device with Appium when password is set

[bhein-sherpa6]

For Android 10.0 virtual devices specifically, if there is a password of any kind (PIN/pattern/alphanumeric), Appium cannot connect to the device at all.

Steps to reproduce:
1.) Create a new Android 10.0 virtual device (Genymotion Desktop 3.4.0). I used the "Custom Phone" hw profile, and left all settings as the default.
2.) Open the Settings app, then the Screen lock setting, then set any password (PIN/pattern/alphanumeric).
3.) Restart the device
4.) Attempt to start an Appium session. Observe that the follow error appears in the Appium server logs:

[debug] [AppiumDriver@3b29] Encountered internal error running command: Error: Appium Settings app is not running after 5000ms
[debug] [AppiumDriver@3b29]     at ADB.requireRunningSettingsApp (/Users/brandon/.appium/node_modules/appium-uiautomator2-driver/node_modules/appium-adb/lib/tools/settings-client-commands.js:100:11)
[debug] [AppiumDriver@3b29]     at Object.pushSettingsApp (/Users/brandon/.appium/node_modules/appium-uiautomator2-driver/node_modules/appium-android-driver/lib/android-helpers.js:676:5)
[debug] [AppiumDriver@3b29]     at Object.initDevice (/Users/brandon/.appium/node_modules/appium-uiautomator2-driver/node_modules/appium-android-driver/lib/android-helpers.js:822:5)
[debug] [AppiumDriver@3b29]     at AndroidUiautomator2Driver.startUiAutomator2Session (/Users/brandon/.appium/node_modules/appium-uiautomator2-driver/lib/driver.js:390:5)
[debug] [AppiumDriver@3b29]     at AndroidUiautomator2Driver.createSession (/Users/brandon/.appium/node_modules/appium-uiautomator2-driver/lib/driver.js:240:7)
[debug] [AppiumDriver@3b29]     at AppiumDriver.createSession (/usr/local/lib/node_modules/appium/lib/appium.js:346:35)

I also observed that this error is appearing repeatedly in the logcat for the device:

06-29 01:27:22.140   813  1053 I SecurityController: failed to get CA certs
06-29 01:27:22.140   813  1053 I SecurityController: java.lang.AssertionError: could not bind to KeyChainService
06-29 01:27:22.140   813  1053 I SecurityController: 	at android.security.KeyChain.bindAsUser(KeyChain.java:814)
06-29 01:27:22.140   813  1053 I SecurityController: 	at com.android.systemui.statusbar.policy.SecurityControllerImpl$CACertLoader.doInBackground(SecurityControllerImpl.java:415)
06-29 01:27:22.140   813  1053 I SecurityController: 	at com.android.systemui.statusbar.policy.SecurityControllerImpl$CACertLoader.doInBackground(SecurityControllerImpl.java:411)
06-29 01:27:22.140   813  1053 I SecurityController: 	at android.os.AsyncTask$3.call(AsyncTask.java:378)
06-29 01:27:22.140   813  1053 I SecurityController: 	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
06-29 01:27:22.140   813  1053 I SecurityController: 	at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:289)
06-29 01:27:22.140   813  1053 I SecurityController: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
06-29 01:27:22.140   813  1053 I SecurityController: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
06-29 01:27:22.140   813  1053 I SecurityController: 	at java.lang.Thread.run(Thread.java:919)

This same issue does not occur on your Android 7.1 os image. I've tried "manually" launching the io.appium.settings app using adb, and also uninstalling/reinstalling the io.appium.settings app with no luck. If the user manually unlocks the phone, then locks it again, everything starts working again as expected (i.e. Appium can connect, no errors in the logcat).

I'd be glad to share any additional info as necessary. Thank you!

[jmaneyrol69]

Hi @bhein-sherpa6,
I am terribly sorry but this discussion board is for feature requests and suggestions only. It is not suitable for technical assistance request.
Please file a ticket to our tech support at https://support.genymotion.com/hc/en-us/requests/new instead.
Thank you for your understanding.