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[Bug]: Segfault when installing new apps using the website #59361
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0. Needs triagePending check for reproducibility or if it fits our roadmapPending check for reproducibility or if it fits our roadmap33-feedbackbug
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
When installing any app using the app store on the site, the server encounters a segfault. After restarting the server the App is there and useable though.
Steps to reproduce
- Click your profile picture and select Apps (as Admin)
- Select any App that is not yet installed
- Hit Install
- Server crashes
Expected behavior
That the server does not crash
Nextcloud Server version
33
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.4
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 31 to 32)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"serverid": 0,
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379,
"password": "***REMOVED SENSITIVE VALUE***"
},
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"default_phone_region": "de",
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"synceo.de",
"100.71.234.24:1006",
"100.71.234.24:1007",
"nextcloud",
"127.0.0.1"
],
"overwriteprotocol": "https",
"overwrite.cli.url": "https:\/\/synceo.de\/",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR",
"HTTP_X_FORWARDED_HOST",
"HTTP_X_FORWARDED_PROTO"
],
"enable_previews": true,
"preview_concurrency_all": 8,
"preview_concurrency_new": 4,
"preview_ffmpeg_path": "\/usr\/bin\/ffmpeg",
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\Krita",
"OC\\Preview\\WebP",
"OC\\Preview\\Movie",
"OC\\Preview\\MP4",
"OC\\Preview\\MOV",
"OC\\Preview\\MKV",
"OC\\Preview\\AVI",
"OC\\Preview\\3GP",
"OC\\Preview\\PDF"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.1.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"loglevel": 3,
"config_preset": 1,
"skeletondirectory": "",
"defaultapp": "dashboard",
"app_install_overwrite": [],
"maintenance": false,
"maintenance_window_start": "1",
"allow_local_remote_servers": "true",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [
"2fa"
],
"twofactor_enforced_excluded_groups": [],
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpstreamoptions": {
"ssl": {
"allow_self_signed": false,
"verify_peer": true,
"verify_peer_name": true
}
},
"mail_smtpsecure": "ssl"
}
}List of activated Apps
Enabled:
- activity: 6.0.0-dev.0
- admin_audit: 1.23.0
- announcementbanner: 2.4.2
- app_api: 33.0.0
- bruteforcesettings: 6.0.0-dev.0
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contacts: 8.4.3
- dashboard: 7.13.0
- dav: 1.36.0
- federatedfilesharing: 1.23.0
- files: 2.5.0
- files_downloadlimit: 5.1.0-dev.0
- files_pdfviewer: 6.0.0-dev.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- forms: 5.2.5
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- mail: 5.7.6
- notes: 4.13.1
- notifications: 6.0.0
- notify_push: 1.3.1
- oauth2: 1.21.0
- password_policy: 5.0.0-dev.0
- photos: 6.0.0-dev.0
- privacy: 5.0.0-dev.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0-dev.0
- related_resources: 4.0.0-dev.0
- serverinfo: 5.0.0-dev.0
- settings: 1.16.0
- sharebymail: 1.23.0
- spreed: 23.0.2
- support: 5.0.0
- suspicious_login: 11.0.0-dev.0
- systemtags: 1.23.0
- text: 7.0.0-dev.3
- theming: 2.8.0
- twofactor_admin: 4.11.1
- twofactor_backupcodes: 1.22.0
- twofactor_email: 2.8.5
- twofactor_nextcloud_notification: 7.0.0
- twofactor_totp: 15.0.0-dev.0
- updatenotification: 1.23.0
- user_status: 1.13.0
- viewer: 6.0.0-dev.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
Disabled:
- appointments: 2.6.3 (installed 2.6.3)
- calendar: 6.2.1 (installed 6.2.1)
- contactsinteraction: 1.14.1 (installed 1.13.1)
- encryption: 2.21.0
- federation: 1.23.0 (installed 1.22.0)
- files_external: 1.25.1
- firstrunwizard: 6.0.0-dev.0 (installed 5.0.0-dev.0)
- nextcloud_announcements: 5.0.0 (installed 4.0.0-dev.0)
- registration: 2.9.0 (installed 2.9.0)
- survey_client: 5.0.0-dev.0 (installed 4.0.0-dev.0)
- testing: 1.23.0
- user_ldap: 1.24.0Nextcloud Signing status
No errors have been found.Nextcloud Logs
The bug isnt getting logged by Nextcloud but i have docker logs:
[31/Mar/2026:21:34:07 +0000] "POST /login/confirm HTTP/1.1" 200 3955 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Mobile Safari/537.36"
172.27.0.6:443 172.27.0.5 - - [31/Mar/2026:21:34:08 +0000] "POST /settings/apps/enable HTTP/1.1" 200 891 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Mobile Safari/537.36"
[Tue Mar 31 21:34:12.826075 2026] [core:notice] [pid 1:tid 1] AH00052: child pid 141 exit signal Segmentation fault (11)
[Tue Mar 31 21:34:12.826103 2026] [core:notice] [pid 1:tid 1] AH00052: child pid 319 exit signal Segmentation fault (11)
[Tue Mar 31 21:34:13.827261 2026] [core:notice] [pid 1:tid 1] AH00052: child pid 163 exit signal Segmentation fault (11)
[Tue Mar 31 21:34:13.827323 2026] [core:notice] [pid 1:tid 1] AH00052: child pid 166 exit signal Segmentation fault (11)Additional info
Im running the nextcloud docker image along with mariadb, redis, appapi and cloudflared for tunneling.
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0. Needs triagePending check for reproducibility or if it fits our roadmapPending check for reproducibility or if it fits our roadmap33-feedbackbug
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Status
To triage