From dd07862f298827947cc14fe6f911ce792afd42fd Mon Sep 17 00:00:00 2001 From: Milson Munakami Date: Mon, 7 Aug 2023 12:28:12 -0400 Subject: [PATCH] added Billing process for my istitution page --- .../billing-process-for-my-institution.md | 34 +++++++++++++++++-- 1 file changed, 31 insertions(+), 3 deletions(-) diff --git a/docs/get-started/cost-billing/billing-process-for-my-institution.md b/docs/get-started/cost-billing/billing-process-for-my-institution.md index debc1260..b9d9bd65 100644 --- a/docs/get-started/cost-billing/billing-process-for-my-institution.md +++ b/docs/get-started/cost-billing/billing-process-for-my-institution.md @@ -1,14 +1,42 @@ # Billing Process for My Institution -## MOU +## Memorandum of Understanding (MOU) + +The New England Research Cloud (NERC) is a shared service offered through the +Massachusetts Green High Performance Computing Center (MGHPCC). The MGHPCC will +enter into a lightweight Memorandum of Understanding (MOU) with each institutional +customer that consumes NERC services. The MOU is intended to ensure the institution +maintains access to valuable and relevant cloud services provided by the MGHPCC +via the NERC to be better aligned to a number of research regulations, policies, +and requirements and also ensure NERC remains sustainable over time. ## Institutions with established MOUs and Billing Processes +For cost recovery purposes, institutional customers may elect to receive one invoice +for the usage of NERC services by its PIs and cost recovery internally. Every month, +the NERC team will export, back up, and securely store the billing data for all +PIs in the form of comma-separated values (CSV) files and provide it to the MGHPCC +for billing purposes. + +The following institutions using our services have established MOU as well as +billing processes with us: + 1. [Harvard University](billing-process-for-harvard.md) 2. [Boston University](billing-process-for-bu.md) -!!! question "Upcoming MOU with other institutions" - We are in the process of establishing MOUs for institutions not listed above +!!! info "Upcoming MOU with other institutions" + We are in the process of establishing MOUs for institutions not listed above. + +PIs from other institutions not listed above can still utilize NERC services with +the understanding that they are directly accountable for managing their usage and +ensuring all service charges are paid promptly. If you have any some common +questions or need further information, see our [Billing FAQs](billing-faqs.md) +for comprehensive answers. + +If your institution does not have an MOU with us, please have someone from your +faculty or administration contact us to discuss it soon by emailing us at +[help@nerc.mghpcc.org](mailto:help@nerc.mghpcc.org?subject=NERC%20MOU%20Question) +or, by submitting a new ticket at [the NERC's Support Ticketing System (osTicket)](https://mghpcc.supportsystem.com/open.php). ---