diff --git a/docs/get-started/allocation/project-and-allocation-review.md b/docs/get-started/allocation/project-and-allocation-review.md index edfff3a0c..c8fd9c618 100644 --- a/docs/get-started/allocation/project-and-allocation-review.md +++ b/docs/get-started/allocation/project-and-allocation-review.md @@ -68,6 +68,9 @@ project. has expired! ![Allocation Renewal Prior Expiration](images/renew_expiring_allocation.png) + Currently, a project will continue to be able to utilize **expired** allocations. + So this will continue to incur **costs** for you. + Allocation renewals may not require any additions or changes to the allocation attributes from the PI or Manager. By default, if the PI or Manager clicks on the 'Activate' button as shown below: @@ -95,4 +98,11 @@ below: Then an automated email notification will be sent to the PI and all users on the allocation that have enabled email notifications. +## Cost Associated with Expired Allocations + +Currently, a project will continue to be able to utilize **expired** allocations. +So this will continue to incur **costs** for you. In the future, we plan to change +this behavior so expired allocations will result in its associated VMs/pods not +to start and possibly having associated active VMs/pods to cease running. + --- diff --git a/docs/get-started/cost-billing/billing-faqs.md b/docs/get-started/cost-billing/billing-faqs.md index f6911d660..4e4d847ed 100644 --- a/docs/get-started/cost-billing/billing-faqs.md +++ b/docs/get-started/cost-billing/billing-faqs.md @@ -52,34 +52,39 @@ or, by submitting a new ticket at [the NERC's Support Ticketing System](https:// **Persistent storage** related to an OpenStack VM or OpenShift Pod will continue to be billed even when the **VM is stopped** or the **Pod is not running**. -??? question "6. Are VMs invoiced even when shut down?" +??? question "6. Am I going to incur costs for expired allocations?" + + Currently, a project will continue to be able to utilize **expired** allocations. + So this will continue to incur **costs** for you. + +??? question "7. Are VMs invoiced even when shut down?" Yes, as long as VMs are using resources they are invoiced. In order not to be billed for a VM you **[must delete](../../openstack/management/vm-management.md#delete-instance)** the Instance/VM. It is a good idea to [create a snapshot of your VM](../../openstack/management/vm-management.md#create-snapshot) prior to deleting it. -??? question "7. Will OpenStack & OpenShift show on a single invoice?" +??? question "8. Will OpenStack & OpenShift show on a single invoice?" Yes. In the near future customers of NERC will be able to view per project service utilization via the XDMoD tool. -??? question "8. What happens when a Flavor is expanded during the month?" +??? question "9. What happens when a Flavor is expanded during the month?" a. Flavors cannot be expanded. b. You can create a snapshot of an existing VM/Instance and, with that snapshot, deploy a new flavor of VM/Instance. -??? question "9. Is storage charged separately?" +??? question "10. Is storage charged separately?" Yes, but on the same invoice. To learn more, see [our page on Storage](how-pricing-works.md#storage). -??? question "10. Will I be charged for storage attached to shut-off instances?" +??? question "11. Will I be charged for storage attached to shut-off instances?" Yes. -??? question "11. Are we Invoicing Storage using ColdFront Requests or resource usage?" +??? question "12. Are we Invoicing Storage using ColdFront Requests or resource usage?" a. Storage is invoiced based on [Coldfront Requests](../allocation/requesting-an-allocation.md). @@ -99,7 +104,7 @@ or, by submitting a new ticket at [the NERC's Support Ticketing System](https:// 2. I request a decrease in storage. - The invoicing for that storage stops immediately. -??? question "12. For OpenShift, what values are we using to track CPU & Memory?" +??? question "13. For OpenShift, what values are we using to track CPU & Memory?" a. For invoicing we utilize `requests.cpu` for tracking CPU utilization & `requests.memory` for tracking memory utilization. @@ -107,19 +112,19 @@ or, by submitting a new ticket at [the NERC's Support Ticketing System](https:// b. Utilization will be capped based on the limits you set in ColdFront for your resource allocations. -??? question "13. If a single Pod exceeds the resources for a GPU SU, how is it invoiced?" +??? question "14. If a single Pod exceeds the resources for a GPU SU, how is it invoiced?" It will be invoiced as 2 or more GPU SU's depending on how many multiples of the resources it exceeds. -??? question "14. How often will we change the pricing?" +??? question "15. How often will we change the pricing?" a. Our current plan is no more than once a year for existing offerings. b. Additional offerings may be added throughout the year (i.e. new types of hardware or storage). -??? question "15. Is there any NERC Pricing Calculator?" +??? question "16. Is there any NERC Pricing Calculator?" Yes. Start your estimate with no commitment based on your resource needs by using [this online tool](https://docs.google.com/spreadsheets/d/187bQgz3eB3W9OL7x9rrgaJ2pi7u85xMJvUJbnKzzBQM/edit#gid=0). For more information about how to use this tool, see