Unable to connect

[bijaySussol]

Describe the bug

Unable to connect error from Tablet to Central server
But what works is:

• Wrong URL existing any other central URL
• Click Connect
• returns with site name not found
• Now re-connecting with the proper URL with same username and passoword
• Works fine

So Need to find out why

To reproduce

Steps to reproduce the behaviour:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behaviour

It should not.

Proposed Solution

Leave if you don't know how to fix/implement. Edit this issue description and explain here if you know the best path of implementing the fix within the codebase.

Version and device info

• App version: 8.63
• Tablet model: Samsung Galaxy Tab A (8" 2019)
• OS version: Android

Additional context

[arjunSussol]

@bijaySussol I have investigated on this, and can't recreate locally yet. Also, can't found any code issue in mobile side. However, I found that once mobile can't able to connect to server then above alert will be generated. That server connection and authentication is handled by sussol's different plugin i.e. sussol_utilities and authentication_unitilities. I have also investigated both sides and haven't found any issues yet. So, there could be issue in server side or setup in table by user. I. noticed one issue is created for mSupply desktop side (https://github.com/sussol/msupply/issues/12600) which would be relavant to this. For now, I am going to stop investigation on this as could not be mobile issue. Later if get stuck with such issue with different client or Myanmar again then we have to look at both desktop and mobile.